Customer Care Executive
Job Description:
ole: Customer Care Executive – Business Relations
📍 Location: Hazira, Surat
Key Responsibilities:
* Attend incoming business calls related to franchise opportunities, events, and machine inquiries
* Explain the JuiceTap business model and services to potential clients
* Forward qualified leads to the sales team for closure
* Handle customer and business partner queries professionally
* Coordinate with internal teams for smooth lead management and follow-ups
* Manage calls, emails, and WhatsApp communications effectively
* Maintain proper records of inquiries, leads, and follow-ups
* Support customer complaint coordination and resolution when required
Requirements:
* Good communication and interpersonal skills
* Confident in handling business inquiries and client conversations
* Strong coordination and follow-up abilities
* Basic computer, email, and WhatsApp handling knowledge
* Customer service or telecalling experience preferred
* Ability to manage escalations professionally
Key Skills :
Company Profile
A modern beverage brand focused on serving fresh, hygienic, and flavorful juices and shakes made from high quality fruits and ingredients. It emphasizes quick service, consistent taste, and an inviting customer experience, catering to health conscious consumers and on the go lifestyles. The brand blends freshness with innovation to make everyday refreshment both accessible and enjoyable.
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- Interested candidates are requested to apply for this job.
- Recruiters will evaluate your candidature and will get in touch with you.