Support Engineer
Job Description:
Roles & Responsibilities
*Task execution and monitoring
*Ticket resolution and client support
*Conducting client meetings and implementation
*Providing training and maintaining documentation
*Gathering and analyzing change requests (CR)
*Ensuring legal and compliance-related documentation
Qualification Requirements
BCA or any Graduate Degree (or equivalent qualification)
Skills Required
*Strong English communication
*Problem-solving mindset
*Time management
*Team collaboration
*Familiarity with CRM / Ticket Management tools
Company Profile
The company is a technology company specialising in Industry 4.0 solutions, leveraging technologies such as Industrial Internet of Things (IIoT), Machine Learning (ML), and Artificial Intelligence (AI) to drive digital transformation across various sectors. Their offerings are designed to optimise processes in manufacturing, supply chain, sales, and infrastructure services, enabling clients to achieve enhanced visibility, traceability, and data-driven decision-making.
Apply Now
- Interested candidates are requested to apply for this job.
- Recruiters will evaluate your candidature and will get in touch with you.