Telecaller Executive

Job Description:

Job Responsibilities

• Make outbound and receive inbound calls professionally
• Handle customer inquiries and provide accurate information
• Follow up with leads and maintain regular communication
• Coordinate with internal teams and maintain smooth communication
• Maintain records of calls, follow-ups, and customer interactions
• Build and maintain positive customer relationships
• Update customer information and interaction details in the CRM system

Mandatory Requirements

• Female candidate preferred
• 1–2 years of experience in Telecalling / Customer Support / Client Coordination / Calling profile
• Any Graduate
• Excellent communication skills in English, Hindi, and Gujarati
• Smart, confident, and professional personality
• Good listening and communication skills
• Experience working on CRM software and maintaining customer records
• Basic computer knowledge (Email handling, MS Office)

Preferred Skills

• Customer handling and coordination skills
• Follow-up management
• Professional communication
• Positive attitude and problem-solving ability

Qualification

• Any Graduation