Cloud NOC - System Admin(L1)
3 Nos.
13678
Full Time
1.0 Year(s) To 2.0 Year(s)
2.00 LPA TO 2.50 LPA
IT Software - Project & Program Mgt / Other
IT-Software/Software Services
Job Description:
Job Position: System Admin(L1)
Experience : 1-2 years
Job Functions / Responsibilities:
- Monitoring, Acknowledging and troubleshooting the server and service alerts received on monitoring platform.
- Ensure maximum up time and availability of the service to the client by quickly resolving issue detected on monitoring platform as well as escalated from other team.
- Need to work with core team during outages or any other core technical issues.
- Should be First point of contact to resolve or respond to any query or issue faced by other department as well as customer.
- Ensure and follow all the NOC Operational processes and Escalation Matrix.
- Communicate with all other departments if any outage occurred.
- Provide quick resolution or else escalate the issue to supervisor in timely manner for any issue reported.
- Should be able to take the ownership of any issue reported and be on it till the issue is resolved.
Skills Required:
- Bachelors or Master’s Degree in Engineering with computer background is preferred
- Active Directory
- IP Table Configuration
- Linux (RHEL/Debian)
- Cisco ASA Firewall
- VPN Tunnels
- Network troubleshooting
- Sonicwall Firewall (additional weightage)
- Basic understanding and knowledge on Backups/Restores, Network Operation Center, Monitoring
- System like Whatsup Gold/ Hp Openview etc.
- Any application component knowledge, SAN, VMWARE is definitely a plus
- Knowledge of FTP, Tomcat and database plus.
- Cloud computing/VPN/ Devops
- AWS Certification
- RedHat Certification
Working Days : 5 day
Timing : Ready to work in 24*7 Shifts
Salary : Best in the Industry
Key Skills :
Company Profile
The largest cloud-centric, fully integrated EHR for physicians, population health, and patient engagement.
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- Recruiters will evaluate your candidature and will get in touch with you.