Job Description:
*Job Title: Fleet Executive*_x000D_
Exp: Min. 1-3 Years_x000D_
Education: BE/ Diploma_x000D_
*Key Responsibilities:*_x000D_
Vehicle Breakdown Management: Take full ownership of handling all
vehicle breakdown_x000D_
cases promptly and efficiently with the support of technicians and
helpers. Maintain accurate_x000D_
records of each case using the Evify App and job cards. Ensure that
vehicles undergo proper_x000D_
servicing and are in perfect condition before being reassigned to
riders or the Operations team._x000D_
Material and Vehicle Management: Monitor the consumption and
interchange of spare parts,_x000D_
equipment, batteries, and vehicles. Plan requirements in advance and
place orders for spare parts_x000D_
and equipment proactively. Ensure GPS devices are functional and
correctly assigned to_x000D_
vehicles, and confirm that number plates are in place before vehicles
are allotted to riders or the_x000D_
Operations team._x000D_
Virtual Troubleshooting: Provide first-level support via calls or
digital platforms, assisting_x000D_
riders or team members in resolving minor issues without the need for
on-ground intervention._x000D_
Field Support Deployment: Assess cases where virtual
troubleshooting is insufficient and_x000D_
arrange timely on-site assistance through technicians or
helpers._x000D_
Roadside Assistance: Coordinate and ensure prompt roadside support
to minimize vehicle_x000D_
downtime and avoid disruption to delivery operations._x000D_
Team Scheduling: Manage weekly offs and duty schedules of
technicians and helpers,_x000D_
maintaining optimal workforce availability while ensuring fairness and
compliance with shift_x000D_
planning._x000D_
Operational Coordination: Collaborate closely with the operations
team to streamline issue_x000D_
resolution, maintain service quality, and maximize operational
efficiency._x000D_
Reporting & Accountability: Maintain detailed records of active
vehicles, breakdown cases,_x000D_
batteries, chargers, resolutions provided, and turnaround times.
Ensure transparency,_x000D_
accountability, and continuous improvement in all operational
processes._x000D_
EV and Team handling experience is mandatory