Quality Head

Job Description:

Quality Head

Experience: 4–5 Years
Location: Chhatrapati Sambhajinagar

Job Responsibilities

• Manage plant-level quality management and ensure adherence to quality standards.
• Handle and resolve customer complaints through effective root-cause analysis and corrective actions.
• Conduct CFT (Cross-Functional Team) meetings for timely resolution of quality issues.
• Strong knowledge of tubular components and related quality requirements.
• Attend and face customer audits in English whenever required.
• Manage New Product Development (NPD) quality activities and documentation.
• Conduct and support ISO internal audits and ensure compliance with quality systems.
• Prepare and maintain PPAP documentation as per customer requirements.
• Establish a daily quality review mechanism and monitor key quality parameters.
• Develop and implement appropriate inspection methodologies for processes and products.
• Monitor and control PPM levels and take corrective/preventive actions.
• Analyze defect phenomena, identify root causes, and implement effective corrective actions.
• Drive process cost reduction and minimize quality-related losses.
• Monitor IHR (In-House Rejection) and take necessary improvement actions.
• Implement Poka-Yoke, Kaizen, and continuous process improvement initiatives.
• Coordinate with Stores and Dispatch teams for PDI and ensure quality clearance before dispatch.
• Ensure proper implementation of quality procedures, standards, and documentation across the plant.

Required Skills

• Strong knowledge of Quality Management Systems (QMS).
• Good understanding of PPAP, PPM, CFT, RCA, CAPA, Poka-Yoke and Kaizen.
• Knowledge of ISO audit procedures.
• Strong analytical and problem-solving skills.
• Good customer handling and communication skills.
• Ability to independently manage plant-level quality activities.
• Good English communication skills for customer audits and interactions.