Job Description:

Spare Parts Manager

Industry: Power Solutions / Diesel Generator Sales, Service & Spares
Location: Kolkata
Employment Type: Full-Time
Experience: 4–8 Years

Key Responsibilities

• Handle spare-parts enquiries from customers, service engineers, AMC customers and internal teams.
• Identify the correct parts using DG model, engine model, serial number, parts catalogues, past consumption and technical references.
• Prepare spare-parts quotations and follow up with customers for order conversion.
• Support urgent breakdown requirements and coordinate quick availability and dispatch of critical parts.
• Develop spare-parts business from existing customers and generate repeat sales from the installed base.
• Maintain optimum inventory levels for fast-moving and critical parts using minimum stock, reorder and safety-stock principles.
• Monitor fast-moving, slow-moving, non-moving and ageing inventory and take corrective action to control dead stock.
• Ensure accuracy between physical stock, inward/outward documents and ERP/inventory records through regular reconciliation.
• Coordinate with suppliers for procurement, pending orders, backorders and delivery commitments.
• Maintain updated purchase prices, selling prices, discount structures and margins.
• Coordinate parts availability for breakdowns, preventive maintenance, AMC jobs and service campaigns.
• Maintain records of parts issued against service jobs and ensure proper documentation.
• Prepare regular MIS reports covering spare sales, gross margin, stock value, inventory ageing, pending orders and customer-wise consumption.
• Coordinate with the Accounts team for invoicing, credit/outstanding follow-up and commercial documentation.
• Monitor spare-parts sales performance and identify opportunities for business growth and improved profitability.

Candidate Profile

• Graduate / Diploma holder; technical qualification preferred.
• 4–8 years of experience in spare-parts operations, inventory management, procurement or parts sales.
• Good understanding of inventory control, stock reconciliation and reorder planning.
• Ability to identify technical parts through catalogues and equipment details.
• Good working knowledge of MS Excel and ERP / inventory management software.
• Strong customer-handling, coordination and vendor-management skills.
• Good commercial awareness with the ability to monitor pricing, discounts and margins.
• Strong organizational and problem-solving skills.
• Ability to handle urgent breakdown and service requirements efficiently.

Preferred Industry Background

Candidates with experience in the following industries will be preferred:

• Diesel Generators / DG Sets
• Diesel Engines
• Automotive
• Construction Equipment
• Industrial Machinery
• Heavy Equipment
• Power Generation Equipment
• Electrical / Mechanical Equipment