Process Automation Lead
Job Description:
Key Responsibilities:
- Define and implement automation strategy and roadmap
- Identify automation opportunities using process analysis and process mapping
- Lead automation projects, POCs, and workflow implementations
- Work on AI-driven automation use cases
- Collaborate with IT, Product, QA, and Business teams
- Design and manage API integrations and system workflows
- Track automation KPIs: cost reduction, effort savings, focus on ROI and business outcomes (not just tools)
- Lead UAT, testing, and deployment of solutions
- Manage and mentor a team of specialists for automation execution
Additionally:
- Strong ownership mindset
- Ability to work as a techno-functional bridge
- Structured thinking with problem-solving orientation
Required Skills
- Experience in Automation Tools / Low-code platforms
- Knowledge of Power Automate, Zapier, UiPath (preferred)
- Strong understanding of business process automation (BPA)
- Experience in workflow design and process optimisation
- Knowledge of APIs, integrations, and data workflows
- Strong analytical and problem-solving skills
- Excellent stakeholder management and communication skills
- Experience in business transformation/operations excellence
- Knowledge of Agile/project delivery frameworks
Company Profile
We represent a highly influential company within the telecom distribution sector, consistently ranked among the top five in Germany. Our company's subsidiary, based in ---, is dedicated to providing cutting-edge IT services, particularly specializing in Omni-Channel solutions tailored for retail environments. Since 2011, our skilled Software Engineering team has been pivotal in the development and maintenance of our flagship software solution.
Our primary focus is on supporting the operational aspects of various business processes within the broader framework of our parent company's operations. Through our innovative suite of products such as Kiosk, Online Shop, Kiosk2Go, Digital Signage, Email Marketing, and Backend Cloud ERP, we empower small and medium-sized retailers to effectively compete with major online e-commerce platforms.
Apply Now
- Interested candidates are requested to apply for this job.
- Recruiters will evaluate your candidature and will get in touch with you.