Process Automation Lead
Job Description:
Key Responsibilities:
- Define and implement automation strategy and roadmap
- Identify automation opportunities using process analysis and process mapping
- Lead automation projects, POCs, and workflow implementations
- Work on AI-driven automation use cases
- Collaborate with IT, Product, QA, and Business teams
- Design and manage API integrations and system workflows
- Track automation KPIs: cost reduction, effort savings, focus on ROI and business outcomes (not just tools)
- Lead UAT, testing, and deployment of solutions
- Manage and mentor a team of specialists for automation execution
Additionally:
- Strong ownership mindset
- Ability to work as a techno-functional bridge
- Structured thinking with problem-solving orientation
Required Skills
- Experience in Automation Tools / Low-code platforms
- Knowledge of Power Automate, Zapier, UiPath (preferred)
- Strong understanding of business process automation (BPA)
- Experience in workflow design and process optimisation
- Knowledge of APIs, integrations, and data workflows
- Strong analytical and problem-solving skills
- Excellent stakeholder management and communication skills
- Experience in business transformation/operations excellence
- Knowledge of Agile/project delivery frameworks
Company Profile
An Ahmedabad-based technology and IT services centre of a German telecom and technology group, supporting its global operations through software development, application management, QA, business operations and digital solutions.
The organisation works across telecommunications, distribution and omnichannel retail, with the Ahmedabad team contributing to global technology platforms including e-commerce, cloud ERP, digital signage and other digital solutions.
The centre has teams across software development, QA, system operations, marketplace, catalogue management, reporting, logistics and business operations, working closely with international teams. It offers exposure to global projects, modern technologies and an agile, collaborative work environment.
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- Interested candidates are requested to apply for this job.
- Recruiters will evaluate your candidature and will get in touch with you.