Closing Manager -Belapur (Navi Mumbai)

Job Description:

We are looking for a result-oriented closing manager with strong experience in residential real estate sales, customer negotiations, and deal closures. The candidate will be responsible for converting qualified leads into bookings, handling high-value negotiations, coordinating with the sales team, and ensuring a smooth booking process.

Key Responsibilities

•  Handle qualified leads and convert prospective customers into successful property bookings.
•  Conduct customer meetings, follow-ups, negotiations, and final deal closures.
•  Understand customer requirements and recommend suitable residential properties.
•  Negotiate pricing, payment plans, and commercial terms within approved company guidelines.
•  Coordinate with the sales team to identify high-potential leads and prioritize closure opportunities.
•  Follow up with prospective buyers after site visits to resolve queries and address objections.
•  Maintain strong relationships with customers, channel partners, and brokers to maximize conversions.
•  Coordinate with the CRM, accounts, and documentation teams to facilitate bookings and payment processes.
•  Ensure timely completion of booking forms, KYC documents, payment confirmations, and other required formalities.
•  Maintain accurate CRM records of negotiations, follow-ups, booking status, and lost leads.
•  Track closure ratios, pending negotiations, and booking performance against targets.
•  Provide regular reports on closures, sales pipeline, and customer feedback to senior management.

Required Qualifications & Skills

•  Bachelor's degree in Business Administration, Marketing, or a related field preferred.
•  5–7 years of experience in real estate sales, preferably in residential projects.
•  Proven experience in handling customer negotiations and closing property deals.
•  Strong communication, persuasion, and objection-handling skills.
•  Good understanding of real estate pricing, payment schedules, and booking procedures.
•  Ability to manage multiple prospects and meet sales targets.
•  Proficiency in CRM software and MS Excel.
•  Knowledge of the Navi Mumbai real estate market will be an added advantage. Key Performance Indicators (KPIs)
•  Monthly booking and closure targets achieved.
•  Lead-to-booking conversion ratio.
•  Number of successful negotiations and deal closures.
•  Follow-up efficiency and closure turnaround time.
•  Accuracy of CRM records and booking documentation.
•  Customer satisfaction and coordination with internal teams.