Business Development Manager - Cross Border Logistics
1 Nos.
152355
Full Time
2.0 Year(s) To 5.0 Year(s)
Not Disclosed by Recruiter
Sales / BD
Logistic/Freight/Courier
Job Description:
Job Description
Business Development Manager - Cross Border Logistics
Location: Kolkata (On-Site)
Territory Coverage: India, Bangladesh, Nepal & Bhutan (BBIN Region)
Salary: Negotiable (Based on Experience & Capability)
Location: Kolkata (On-Site)
Territory Coverage: India, Bangladesh, Nepal & Bhutan (BBIN Region)
Salary: Negotiable (Based on Experience & Capability)
Key Responsibilities
Operations & Shipment Management
- Handle end-to-end shipment operations for import and export cargo.
- Coordinate cross-border road transportation between India, Bangladesh, Nepal, and Bhutan.
- Monitor shipments, transit times, delivery performance, and customer commitments.
- Maintain shipment records, MIS reports, operational documentation, and movement tracking.
- Ensure smooth movement of cargo while minimizing delays and operational challenges.
Customs & Regulatory Coordination
- Possess strong knowledge of Indian export and import customs procedures.
- Coordinate with CHA partners, transporters, warehouses, and border operational teams.
- Handle customs documentation and compliance requirements.
- Resolve customs-related operational issues efficiently.
Client Relationship Management
- Manage existing corporate clients and key accounts.
- Act as a single point of contact for shipment updates and issue resolution.
- Build long-term business relationships with customers.
- Handle client escalations professionally and efficiently.
Business Development & Sales
- Identify and develop new business opportunities in domestic and international markets.
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Generate leads and acquire customers for logistics services.
- Prepare quotations, pricing proposals, service presentations, and business negotiations.
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Coordinate with overseas agents, transporters, and logistics partners.
- Achieve revenue and business growth targets.
Financial & Business Reporting
- Prepare operational MIS reports and sales reports.
- Monitor shipment profitability and service performance.
- Assist management in preparing business P&L reports and revenue analysis.
- Support strategic planning using data-driven insights.
Team Management
- Lead and manage logistics operations teams.
- Train, mentor, and support junior team members.
- Promote teamwork, accountability, and process discipline.
- Coordinate across operations, sales, and customer service functions.
Required Qualifications & Experience
Essential Requirements
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Minimum 2-10 years of experience in logistics, cross-border transportation, & supply chain operations.
- Strong experience in India-Bangladesh road logistics operations.
- Good knowledge of export-import documentation and customs procedures.
- Experience handling corporate and key accounts.
- Experience managing a logistics operations team.
- Strong communication and negotiation skills.
Language Requirements
- Fluent in English, Hindi, and Bengali.
- Excellent verbal and written communication skills.
Technical Skills
- Proficiency in Microsoft Outlook, Excel, Word, and PowerPoint.
- Strong email communication and business correspondence skills.
- Experience in shipment tracking, operational reporting, and data management.
- Familiarity with logistics software, ERP, CRM, or freight management systems will be preferred.
Preferred Candidate Profile
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Background in Cross-Border Logistics, Freight Forwarding, CHA, Transport, NVOCC, Shipping Line.
- Strong commercial mindset with operational expertise.
- Leadership qualities with the ability to manage and motivate teams.
- Customer-centric and result-oriented professional.
- Willingness to travel across India and neighboring countries when required.
- High integrity, ownership mindset, and problem-solving ability.
Key Performance Indicators (KPIs)
- Revenue Growth
- Shipment Volume Growth
- Customer Retention Rate
- Shipment Delivery Efficiency
- Gross Profit Achievement
- Team Performance & Productivity
- Client Satisfaction Score
- Cross-Border Operations Performance
Recruitment Consultant Note
We are specifically looking for candidates having prior experience in:
- India-Bangladesh Cross Border Logistics
- Freight Forwarding
- Customs Coordination
- Transport Operations
- Corporate Client Management
- Team Leadership
- Business Development
Location: Kolkata (On-Site)
Compensation: Negotiable based on experience and industry exposure.
Compensation: Negotiable based on experience and industry exposure.
Recommended Target Companies: For Empire Logistics, target candidates from companies such as NCC, TCI, Delhivery, CJ Darcl, Inland World Logistics, CKB, Jeena & Company or India-Bangladesh trade-focused forwarding companies. Candidates with 2-5 years of experience and existing customer relationships in the BBIN trade corridor will be the best fit.
Key Skills :
Company Profile
Organization is a Kolkata-based --- and export house with a PAN-India presence, offering a complete range of --- and management solutions. With expertise across sea, air, road, and rail, our team ensures the most efficient and cost-effective mode for delivering cargo within guaranteed transit times. Services include optimized routing, custom clearance, assistance in registration, and government licensing, making us a one-stop solution for end-to-end ---. Operating across global locations, they also support small-scale traders and manufacturers in expanding their businesses worldwide. Additionally, they specialize in Indo-Bangladesh LTL movements, transit permit shipments, re-export shipments, CHA, and door-delivery services, with strong operations across India, Bangladesh, Malaysia, Nepal, Bhutan, and the UAE. Trust us to move your cargo with precision—because your cargo is thier responsibility.
Apply Now
- Interested candidates are requested to apply for this job.
- Recruiters will evaluate your candidature and will get in touch with you.