Job Description:

Customer Support Associate Jobs in Gurugram – Healthcare | Freshers

Customer Support Associate Jobs in Gurugram are open for freshers interested in starting their careers in the healthcare and diagnostic services industry. Orbit Global HR Consultants is inviting applications from young, enthusiastic candidates for a Customer Support Associate (CSA) position in Sector 65, Gurugram.

The ideal candidate should have good Hindi communication skills, basic computer knowledge, and a polite, patient-focused approach. This is a full-time, on-site opportunity for candidates looking to build a career in healthcare customer support and patient coordination.

Job Details

• Job Title: Customer Support Associate (CSA)

• Industry: Healthcare / Diagnostic Services

• Job Location: Sector 65, Gurugram, Haryana

• Job Type: Full-Time, On-Site

• Experience: Freshers Only

• Monthly In-Hand Salary: ₹25,000

• Working Days: Monday to Saturday

• Working Hours: 9:00 AM to 5:00 PM

• Age Requirement: 18–25 years

Job Responsibilities

• Handle patient enquiries received through phone calls and WhatsApp.

• Assist patients in booking diagnostic tests and appointments.

• Confirm appointment schedules and communicate booking details accurately.

• Coordinate with diagnostic centres regarding appointment availability and updates.

• Follow up with patients to ensure they receive timely appointment information.

• Provide clear, polite, and helpful responses to patient queries.

• Maintain accurate records of bookings and patient communications.

• Support daily customer service operations and ensure a positive patient experience.

Eligibility Criteria

• Freshers are encouraged to apply.

• Candidates must be between 18 and 25 years of age.

• Good Hindi communication skills are essential.

• Basic English communication skills will be an advantage.

• Basic computer knowledge and familiarity with WhatsApp are required.

• Candidates should be polite, confident, responsible, and willing to learn.

• Applicants should have a patient-friendly attitude and good interpersonal skills.

Salary and Benefits

• Monthly in-hand salary of ₹25,000.

• One meal provided daily.

• Performance bonus of ₹10,000 after completion of eight months, subject to applicable performance and eligibility conditions.

• Opportunities for career growth and promotion.

• Practical exposure to healthcare customer support and diagnostic appointment coordination.

Who Should Apply?

This opportunity is suitable for freshers who want to start their careers in healthcare customer service, patient support, customer relationship management, or diagnostic appointment coordination.

Candidates with good communication skills and basic computer knowledge who are comfortable interacting with patients over phone calls and WhatsApp are encouraged to apply.

How to Apply

Interested candidates can apply through Orbit Global HR Consultants by submitting their updated resume.

Please mention Customer Support Associate – Gurugram as the job title when enquiring about this vacancy.

Apply now to explore Customer Support Associate jobs in Gurugram and begin your career in the healthcare sector.

About Orbit Global HR Consultants

Orbit Global HR Consultants is a recruitment and executive search firm providing hiring solutions across multiple industries in India. We connect job seekers with suitable career opportunities and help employers identify qualified talent.

Visit our website to explore more job vacancies in Gurugram, Delhi NCR, and other locations across India.