Sales Force Marketing Cloud - L7 - India

Sales Force Marketing Cloud - L7 - India

5 Nos.
26198
Full Time
12.0 Year(s) To 15.0 Year(s)
22.00 LPA TO 35.00 LPA
Job Description:

Main responsibilities

 

Work with senior Marketing Operations leadership to

  • Understand the processes followed; scope of delivery; tech stack
  • Assess and identify key pain points and opportunities for improvement in CX, productivity, process simplification, cost reduction, and business outcomes
  • Come up with a thought through and clear report on suggestions and recommendations of what can be done in SFMC to help address
  • Educate operators on under-utilized existing SFMC functionalities that may be under leveraged
  • Convince and ‘sell’ stakeholders on the benefits, and drive adoption
  • Have conversations with client IT and business on the rationale behind the recommendations, and unblock as required to support implementation
  • Be detail oriented and have sufficient drive to get to the desired outcome
  • Be flexible and be able to ideate on alternate approaches to meet the program objectives and be ready with ‘Plan B’ to ensure continuous progress
  • React at short notice to urgent requirements and be able to navigate and stretch to be able to unblock and solve to get to an outcome

 

 

Key Attributes

 

  • Deep skills in SFMC; expert certification
  • Experience in tech consulting/ delivery roles that are client facing in the business analysis, business blue print, value realization phases specific to SFMC
  • Excellent verbal and written communication skills.
  • Strong presentation and persuasion skills.
  • Knowledge of IT development processes and devops
  • Knowledge of marketing operations process
  • Demonstrated ability to effectively establish and maintain working relationships with all levels of the organization.
  • Demonstrated analysis and innovative problem solving skills
  • Experience working in matrix, multi-functional teams
  • Strong interest in being aware of new martech technologies
  • Demonstrated ability to course correct, react fast and get to outcomes
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