Telemarketing and Team Leader

Job Description:

• Insurance Sales, Folloup
• Facilitate direct sales by instructing team members to inform existing customers about new arrivals in the company and encouraging them to make sales
• Inform customers about all products in the company, their uses and benefits
• Follow up sales delivery to customers and inquire about their user experience of goods purchased, making use of their feedback in rating customer satisfaction
• Ensure proper documentation in the information system in due time and check through them for accuracy
• Interact closely with other team members in the course of work to ensure that everyone is carried along and updated on work progress in order to achieve maximum results
• Create good relationship with team members and motivate them to put in their best to work in order to achieve maximum results
• Coach team members on the best ways to carry out their duties by transferring expert knowledge to them to boost their skills