Relationship Management Executive (RM)

Relationship Management Executive (RM)

1 Nos.
30719
Full Time
2.0 Year(s) To 3.0 Year(s)
Not Disclosed by Recruiter
ITES / BPO / KPO / Customer Service / Operations
Banking/Financial Services
Job Description:

Ultimately, you’ll maintain strong relationships with our company’s clients to boost our brand and profits in the long-run.

Responsibilities

  • Understand channel partner's needs and develop plans to address them
  • Identify key staff in client companies to cultivate profitable relationships
  • Resolve customer complaints quickly and effectively
  • Forward upselling and cross-selling opportunities to the sales team
  • Promote high-quality sales, supply and customer service processes
  • Aim to preserve channel partners and renew contracts
  • Approach potential customers to establish relationships
  • Gain solid knowledge of competitors

Requirements

  • Proven experience as a Relationship Manager 
  • Knowledge of customer relationship management (CRM) practices
  • Experience in sales or customer service is preferred
  • Problem-solving attitude
  • Excellent communication skills
  • Aptitude for fostering positive relationships
  • Teamwork and leadership skills
  • Customer-oriented mindset
Company Profile

Ever since the company began their journey in 2013, their aim has been to enable --- for every possible earning individual. Like payments, which has become digital, embedded & ubiquitous in the last 8 years, --- too will become a ubiquitous instrument for a consumers/business owner to transact for various purchases whether it is a vanilla Term Loan to consumer financing to working capital finance.

And they are at the forefront of this shift.


They  are one of the top-rated AI companies in India built --- scores, alternate data products using multiple data
sources and operate as “SAAS” for 50+ clients across banking and tech industry.

They have embedded our solution with internet platforms that want to offer a loan product to their users.

Their team comes from variety of backgrounds: Experts from NBFC, Bureaus, Banking, Technology, Ex
entrepreneurs co-located PAN-India diverse.

Apply Now

  • Interested candidates are requested to apply for this job.
  • Recruiters will evaluate your candidature and will get in touch with you.