Technical Support
Job Description:
Hiring for MNC surveillance products manufacturing Industry
Experience: min 1-year hardware & networking support
Salary: 20,000/- to 22,000/- PM
Job Responsibilities:
- Remote support engineer in the expert desk team, the role was to troubleshoot
and resolve client/customer queries remotely - Providing support to end-users through voice and non-voice channels
Collected and analyzed feedback and worked on the improvement of customer
satisfaction with provided - Created knowledgebase articles for new hires so that they can use it effectively to
troubleshoot the user issue and resolve it.
Assigned with direct/critical cases from managers/vertical heads - Searching Additional product details, such as warranty information and manufacturing details
- Ancillary data including PDFs and images
- Network administration, Troubleshooting network problems at various levels
- Perform operating systems management and support.
- Systems Administration, Networking & Facilities Management.
- Complete support to surveillance product
Job Location: Shendra MIDC, Aurangabad
If you are interested kindly share your updated resume & call for further details
Email: career@paradiseplacement.co.in
Contact: 7249840333 / 9765567505
Company Profile
Trueview, a flagship brand of --- --- --- Pvt. Ltd is a part of the UK based company.
Established in 2011 we are one of the leading manufacturers of security surveillance products in India. With state-of-art manufacturing facility, right from designing up to finished product we have in house expertise with all the required facilities. We are an ISO 9001:2015 certified company. All our products are certified and compliant with industry standards CE, FCC and ROHS. We strive hard to add innovative technologies to feed our customers with the latest in the industry.
Apply Now
- Interested candidates are requested to apply for this job.
- Recruiters will evaluate your candidature and will get in touch with you.