Quality Manager

Key Responsible Areas:

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Proven experience as a quality assurance manager or relevant role

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Thorough knowledge of methodologies of quality assurance and standards

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Achieves quality assurance operational objectives by contributing information and analysis to strategic plans

and reviews; preparing and completing action plans; implementing production, productivity, quality, and customer-service standards; identifying and resolving problems; completing audits; determining system improvements; implementing change.

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Appraise customers’ requirements and make sure they are satisfied

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Report all malfunctions to production executives to ensure immediate action

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Facilitate proactive solutions by collecting and analyzing quality data

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Validates quality processes by establishing product specifications and quality attributes; measuring production;

documenting evidence; determining operational and performance qualification; writing and updating quality assurance procedures.

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Maintains and improves product quality by completing product, company, system, compliance, and surveillance

audits; investigating customer complaints.

Key Competencies Required: