IT Support Engineer

Job Description:

Position: IT Support Engineer

Experience: 3 - 5 years

Notice period: Immediate to 30 days

Budget: 10, 000 AED

Roles & Responsibilities

• Responsible for the installation, configuration and maintenance of desktop hardware (including desktop computers and printers) and standard desktop applications (including Microsoft office applications, virus protection, and network security)
• Responsible for on-site IT user support (Network, telecommunication, desktop hardware/software and standard applications)
• Maintain detailed configuration of computer and communication equipment
• Work closely with other staff in information technology department to provide quality IT support to users
• Responsible to maintain inventory of all IT equipment that include computer hardware, Telephone equipment, communication equipment and software applications at the Site offices and the offices of PMC and Consultants

Requirements

• 3 - 5 years of experience in an IT Support position in a large company
• Broad range of LAN/WLAN and IP telephony knowledge, especially regarding Cisco networks
• Extensive knowledge of standard desktop applications and operation systems, especially regarding Microsoft office applications, adobe products, and windows operating systems
• Knowledge of IT Service Desk procedures, anti-virus and security systems, and backup systems
• Vendor Management Skills