Branch Manager_Kotak_Surat

KRAs:

1.        Enhancement of Deposit pool from customers.

2.        Establishing standards and delivery of service.

3.        Sale of non-deposit products. Cross selling targets progressively.

4.        Sale of MF and insurance products.

5.        Fee income.

6.        Branch administration.

7.        Regulatory compliance.

8.        Manage productivity, morale of branch personnel.

EXPERIENCE:

1.        Large branch: 6-8 years banking experience. Medium branch: 4-6 years banking experience.

2.        3-4 years in branch banking.

3.        Atleast 2-3 years as branch manager of a branch (for large branch); atleast 1 year as branch manager (for medium branch)

4.        Must have had sales experience, liabilities products preferable.

QUALIFICATIONS / QUALITIES:

1.        MBA / CA/ CAIIB

2.        Should have sales orientation

3.        Leadership skills. (Though more tactical than strategic).

4.        Thinker : Doer = 40:60

AGE:

1.        28 – 35 years

THE ROLE (bold):

REVENUE GENERATION, CUSTOMER ACQUISITION, CUSTOMER RETENTION, COST EFFICIENCY THROUGH PROCESS