Customer Relationship Manager /Male -HPS-2022-656

Job Description:

JOB DESCRIPTION

Position:       Customer Relationship Manager

Location:       Dadra and Nagar Haveli- Silvassa

• Good=3, Reasonable=2, Poor=1, NA=0
• Requirement - CRM - Asst. Manager
• Candidate must be from Auto industry
• Minimum experience as CRM minimum 5-7 years
• Qualification MBA in marketing (Technical degree will be preferable)
• Currently working with Auto Industry
• Inventory management
• Logistic management
• Experience with overseas customers will extra advantage
• Salary 5-7 lakes
• Have overall oversight of the OEM and aftermarket
• Strong MS Excel, Presentation & PowerPoint Skills
• Strong communication skills
• Total

Responsibilities:

• Manage accounts and responsible for day to day communication between customer & internal department for Indian customers.
• Responsible to achieve sales revenue and effectively coordinate with Production Planning team to ensure the supply on time.
• Responsible for invoicing to customers.
• Cohesively working with logistic departments to ensure delivery service and customer support.
• Account receivable management.
• You need to create monthly/quarterly and annual sales plan for review by both local & regional management
• You need to aggressively achieve the sales plan
• To manage sales expenses budget.
• Monitor and report on effectiveness of sales achievement weekly basis.
• Details MIS report on Daily basis of Packing, Sales.
• You need to provide Excellent customer service to all customers
• You need to ensure customers satisfaction at all times
• You need to achieve sales budget aggressively
• You must communicate effectively with all levels of organization
• Ability to work independently under tight deadlines with careful attention to details.
• Able to work cross functionally and across all operating groups in the company

Required Skills

• 5+ Years of relevant experience for customer service in Automobile manufacturing industry.
• Experience in bearing or automotive sector is preferred.
• Excellent, organizational and presentation skills.
• Ability to appropriately handle confidential materials.
• Excellent communication, social and interpersonal skills
• Excellent problem solving and decision-making skills.
• Excellent Excel skill required.
• Good teamwork skill
• Ability to Confidential manner
• Able to be hands on and understand the details of work, challenges and solutions
• Seeking out new alternatives and a different approach to solve challenges
• Pursue work activity with energy, drive and a need to finish within agreed time frames

Required Skills

• 5+ Years of relevant experience for customer service in Automobile manufacturing industry.
• Experience in bearing or automotive sector is preferred.
• Excellent, organizational and presentation skills.
• Ability to appropriately handle confidential materials.
• Excellent communication, social and interpersonal skills
• Excellent problem solving and decision-making skills.
• Excellent Excel skill required.
• Good teamwork skill
• Ability to Confidential manner
• Able to be hands on and understand the details of work, challenges and solutions
• Seeking out new alternatives and a different approach to solve challenges
• Pursue work activity with energy, drive and a need to finish within agreed time frames
•  Required Qualification: - B.BA/ MBA/PG DBM- Marketing
• Salary :- Upto 7.00 LPA
• If you are interested for this opening please send updated resume on same mail with following details.