Client Servicing Director- Digital

Job Description:

KEY RESPONSIBILITIES:

• To provide coordination and thought leadership on data-driven strategies and digital operations.
• To build strong relationships and establish clear lines of communication with agency partners and the client services team alike.
• To serve as the primary point of contact for clients both internal and external and be the escalation point for clients.
• To develop client decks, status documentation, and facilitate client meetings as well as cascade Global/Regional direction, operations and best practices to markets.
• To be responsible for the quality and output of digital campaigns for all clients and other key advertisers
• To connect all internal teams and to strategically weave the digital strategy bringing all elements together as needed.
• To connect to Integrated Strategy team, to ensure a seamless digital strategy
• To understand and effectively communicate programmatic value proposition, technology, and processes as related to the growth of current and prospective agency accounts.
• To participate in forecasting exercises for senior management.

PROFILE REQUIREMENTS:

• 8+ years of work experience.
• Strong account management and relationship building skill
• Passion for and knowledge of current and emerging trends in business.

PREFERRED SKILLS:

• Proficiency in Microsoft Office solutions
• Strong analytical thinking and mathematical skills
• Excellent communication and writing skills
• Ability to organize and manage detail work, as well as work independently and balance multiple tasks