Cluster Sales Operations Manager
Job Description:
Who are we??
We?a Pharmacy group that?believes?that medicines are affordable?however?awareness about affordable medicines, availability of the same, acceptance of the same due to lack of education make the customer pay dearly. The reason for our existence is to address this significant issue and create a deep impact for the patients - needy and otherwise.?We envision?redefining?the positioning of medicines for India through the AAA philosophy that focuses on Awareness, Availability, and Acceptance.
What we are looking for?
- We are looking for dynamic Cluster Sales Manager to help us achieve our business goals.
What you’ll be doing:
- Exhibit honesty and transparency in communication; shows warmth in interactions
- Understanding and impacting retail SOPs, KPIs, team management, capable of retail analysis and delivering training at stores
- Responsible for profitability and smooth operations of his stores
- Acting as a strong bridge between the HO and Stores and is responsible for setting up expectations of the HO and converts them into clear deliverables at the stores
- Hiring manpower at stores
- Responsible for COR - Cost of Retail to ensure 4 wall profitability
- Ensuring as a SPOC for his set of stores for various other functions - HR, Training, Marketing, IT, Projects, etc
- Supervising and monitoring all stores of respective region/territory
- Reviewing his ASMs and store team
- Traveling to stores on regular basis
- Working closely with sales head for budget planning for his/her region
- Understanding of store operations from opening to closure, customer journey, staff behaviour, customer delight touch points,
- Following and checking checklist including staff performance, footfalls, SOPs implemented, addressing staff concern, while traveling to store
- Ensuring attrition at stores is in line with HO targets
- Coordinating with ASMs for store targets, offers, footfalls, employee issues.
What are the skills that you’ll need to succeed in this role:
Technical Skills (KPI will be based on these)
- Problem Solving Skills
- Market Knowledge
- Team Building Skills
- Excel Skills
- Sales Skills
- Customer Service Skills
- Leadership Skills
Behavioural Skills (KPI will be based on these)
- Accountability
- Flexible Thinking
- Result Orientation
- Teamwork
- Commitment to Learning
- Attention to Detail
- Professionalism (Attendance/Punctuality)
- Strong Analytical and Problem-Solving Skills
What are the perks in store for you?
- Dynamic learning environment
- Fun and cooperative team members and cross functions
- Travel reimbursement
- Incentives
Key Skills :
Company Profile
The company was founded in 2014 with a purpose of helping people who buy medicines regularly by providing them access to genuine generic medicines at discounted prices. The guiding light behind online ordering of medicines comes from the fact that a good number of medicines are not available beyond the major cities. More so if the generic option is in consideration. Hence, reaching every nook and corner of the India with the best possible options is the goal of ---.in. The project envisaged by the government to ensure only generic names are written on prescription can only be completed if the patient knows the options available for the given generic. This can be easily tackled with the advent of smartphone and the customized app free for everyone to use.
120 + Employee Strength
Raised series A funding of 5.4 Mil.US$ in 2019 .
Apply Now
- Interested candidates are requested to apply for this job.
- Recruiters will evaluate your candidature and will get in touch with you.