Technical Content Developer

Job Description:

We are looking for a Technical Writer to produce high-quality documentation that contributes to the overall success of our products. You will join a team collaboratively with developers, quality engineers, project manager, and usability experts to make our products easier to use.

DUTIES & RESPONSIBILITIES :

? Determine the needs for systems or products of which technical documentation like manuals, test reports, work instruction, data sheet etc is required.

? Study product and/or systems and talk with product developers and owners.

? Work with technical team to make products and instructions easier to use

? Write or revise supporting documentations for products/systems.

? Incorporate animation, illustrations (like system architecture), or photographs to increase users’ understanding of the manuals.

? Act as the point of contact among Product Owners, Production Line Managers, QC & service Engineers.

? Standardize manuals for all systems. All manuals must have revision history with proper details of reason for new revision.

? Prepare and follow strict nomenclature for all types of documentation related to system before product handover.

? Prepare and maintain data for technical specification sheet for products developed inhouse, prepare folders of technical data sheet from suppliers for parts used in making that product.

? Get verification signature on all manuals and other related documents from product owner before product handover.

? All documents must be saved under proper file name nomenclature and back up of these files to be taken on monthly basis. (refer to SVN)

? Collect user feedback to update and improve the content

? Prepare Data sheet with proof against the testing done. If not third party, then specify testing method and results with photographs.

KNOWLEDGE & EXPERIENCE : 

? Experience with documentation content and testing procedures.

? Product or industry-specific experience

? Strong computer skills including Microsoft Office. Any graphical tool is an advantage.

? In addition to these, following are must:

o Technical skills: He must be able to understand and then explain highly technical information. Must be aware of electronics knowledge, wire routing and basics of PCB and mechanical design.

o Communication/interpersonal skills: He must be able to take complex, technical information and translate it for colleagues and consumers who have nontechnical backgrounds. Must be fluent in English and can check/correct grammatical errors.

o Imagination: He must be able to think about a system or product in the way that a person without technical experience would think about it and accordingly he must prepare the manuals.

o Writing skills: They must have excellent writing skills so that they are able to explain technical information clearly.

o Teamwork: He must be able to work well with others. They are almost always part of a team: with product owners, with graphical designers, with production and qc team members.