Manager International Sales – Europe

Job Description:

Reporting Manager – GM Business Operations/ Head Export Sales

? Assist in the development of the sales plan. Prepare forecasts and KPI reporting for the sales Team, for use in organizational planning, financial forecasting, budget setting and strategic planning

? Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs

? Supervise sales and assist to resolve all issues and recommend prevention of any issues in processes

? Maintain professional relationships with all customers within assign area and ensure achievement of all revenue goals for profitability in sales

? Analyze all requirements of individual market areas and recommend strategies to increase revenue & profitability

? Develop and implement various sales programs to facilitate sales and assist to retain customers to organization

? Ensure adherence to all industry standards for Sales

? Analyze all information and ensure confidentiality for same

? Ensure compliance to all management activities

? Prepare reports for all customers on weekly and quarterly basis and provide support to all sales and technical activities

? Ensure closure of enquiry within defined timeframe to meet customer satisfaction

? Ensure timely submission of proposal / technical offers and other required details to the customers for timely closure of sales order

? Closely monitor order execution status of Accounts assigned to team for OTD

Update customers about the order status in a timely manner to avoid dissatisfaction with the delivery delay or any other technical gaps

? Ensure to monitor Customer complaint redressal within the timeframe to ensure timely closure of the complaint and resolution of customer complaints

? Ensure successful dispatch of order to the customer by coordinating with concerned functionary and sharing customer insights

? Escalate critical matter to higher level for timely resolution

? Generate Sales report and MIS for HoD's and Management's review for timely feedback and course correction in the Sales strategy

? Business Development, Sales & Marketing Operations and Key Account Management

? Meeting Transformer OEMs,consultants,EPC, Utilities (CTU and STU) on regular basis

? Offer preparation and submission to customer ? Vendor approvals wherever required in Utilities,OEM's,Consultants etc.

? Order Booking: Ensure achievement of budgeted order booking target. ? To achieve the Budget Target (Order Intake, Revenue, collection)

? Techno commercial discussion with customers

? Order processing to internal sales to Book the order

? Competitors Mapping – gathering the information from competitors.

? Receivables Management: Collection reviews & follow up to ensure the target is met. Reviewing consistently with sales team to push them to achieve their collection target.

? Projection for new product / Marketing for any specific requirement.

? Brand Building