Manager Quality - Mechanical

Job Description:

Ensure and Improve QC of Operations

Develop action plan to achieve the KPIs for Quality Control

Review and monitor the status of Manufacturing QC plans at monthly frequency with the concerned Personnel and on weekly basis with internal team.

Monitor the performance of plans, identify gaps and develop plans to bridge the gaps which is an ongoing process Support production, capture their requirements from the shop floor on daily basis and coordinating with the respective departments for closing the issues.

Enforce an active CTQ management for Manufacturing.

Drive process improvement projects for CTQ parameters effectiveness.

Resolve issues related to quality of Incoming RM, In process, Finished Goods.

Confer with supplier or Sub-contractor for clarifying the technical issues with regards to complaints.

Conduct root cause analysis for customer complaints (internal & external) and ensure corrective and preventive actions in case of internal rejections.

Monitor the control plans, OCAPs' effectiveness by regular FMEAs (Failure mode effect analysis).

Actively participate in resolving the critical problems/recurring defects/pending problems.

Deploy uniform quality criteria for all Operations, Contractors inspection, outsourced facilities too Ensure awareness of employees on quality parameters at the shop floor, and to the external agencies whenever required Monitor effective implementation of Total Cost & Quality Ownership projects.

Monitor effective implementation of Total Cost & Quality Ownership projects.

Monitor safety of quality team.

Monitor and ensure Manufacturing inspection activities.

Ensure checking CTQ parameter measurement.

Handle customer complaints and ensure they are closed on time with satisfaction

Monitor maintenance and calibration of all equipment deployed or installed for Quality

Ensure ISO documentation related quality function is complete and updated

Ensure product/process change and release on time

Coordinate with quality inspections with all the sub contractors and vendors for all non destructive testing.

Coordinate with the customers representative on all quality matters

Coordinate all receipt inspections Distribute relevant QA/QC documentation to subcontractors

Verify that the quality related activities are in accordance with the applicable codes and standards Participate in the internal and external quality audits

Ensure all quality control documentation is complied and competed for as-built hand over through the QC turnover engineer Control all nonconformance reports and undertake remedial action Review the customers specification and undertake relevant training to the QC inspector Monitor the implementation of the approved QC Plan Complete and coordinate the approval of the QC technical submittals to the customer. Elaborate inspection and test programs.

Documentation & Reporting :Implement appropriate SOPs, Formats, to record, document, and report QC related activities Maintain & review QC reports for appropriate amendments, action as per the guidelines of HoD Maintain & timely update QC MIS for review of higher team Maintain Audit reports, projects implementation report for timely action

GRN compliance >95%

2. Rejection rate (incoming/in process/PDI)<1.5%

3. No. of vendor audits/assesments completed

4. Delay in inspection due to non availability of equipments

5. Average time for endline and outgoing inspection

6. No. of customer complaints related to quality issues

7. Average time closing customer complaints

8. No. of NCs in internal/external audits

9. Cost of Poor Quality

10. % achievement of KPIs

11. No. of reported accidents in quality team

12. No. of successful improvement Projects

13. Delay in calibration of equipment

14. % productivity enhancement

15. No. of NCs in ISO documents

16. No. of NCs in CCA

17. % deviation in quality standards

18. % effectiveness of OCAPs

19. Quality Reports - accuracy, timeliness

20. First time right

21. No. of quality awareness sessions conducted