Digital Marketing

Job Description:

Roles & Responsibilities ?

Have adequate knowledge regarding Customer Support/Marketing/Sales & Dispatch.

? Assigned the tasks of handling Customer Queries, On time Delivery, feedback, Transportation, Complaints & Request.

? Responsible for maintaining & developing relationship with External & Internal Clients. ? To prepare an annual plan for sales targets and then further split it into regional wise and to continuously monitor the achievement and progress according to the plan. ? Responsible for handling & solving customer support issues Via calls & Emails. ?

Responsible for preparing, maintaining & analysing data.

? Assigned the tasks of supporting, analysing & investigating the development new features in supporting sales.

? Handled the task of contributing to other functional responsibilities of the organization. ? Provided technical assistance & gave suggestions to meet customer’s expectations.

? Ensuring proper & correct execution of sales, Dispatch, Timely Delivery, Discount & trading terms determined by the Organization.

? Responsible for operating the department managing system requirements & timelines.

? Accurate & timely reports on Market Intelligent, Competitor’s activity, Price changes & Promotional support.

? Performed other administrative tasks as assigned.

? Increase sales for designated area through generation of new business by maintaining regular contacts and good professional relationship with existing customers.

? Develop strong sales pipeline and achieve revenue growth by proactively targeting new customers.

? Ensure regular customer connect & high customer satisfaction level.

? Regularly update enquiry tracker to ensure accurate reflection of sales/opportunity pipeline.

? Ensure contribution margin targets are met while bidding for an order.

? Manage payment collection within stipulated timeframes.