Sales Coordination (Back office)

Job Description:

Key skills:

Excellent written and spoken English
Multitasking and preparedness for functioning in high pressure environment
Well verse with Microsoft Office

Brief Job Description:

1. He will be the single point contact for the regional Sales team members for coordination
with factory.
2. Scope will include both Pre-sales as well as post sales coordination incl. providing support to
Regional sales team for timely submission of offers to customers, reviewing and comparison
of the order received in consultation with regional sales team post receipt of order,
commercial closures, if any, coordination with end customers directly or through regional
sales team for dispatches and related collection correspondences.
3. At factory end, the scope will include coordination with operations team for readiness of
product as per the plan and timely communication of updates from operations team to
regional sales team and vice-versa.
4. Coordinate with accounts and finance for preparation of receivables due, follow up with
regional sales team for timely payments and settling of the payments once received in the
accounts by submission of receipt advices.
5. Coordination with regional sales team for timely closure of open Inquiries and offers.
6. Study of open offers submitted and support regional sales team in converting them to
orders.
7. Preparation and submission of monthly MIS to Management
8. Conduct contract-review and clarify all technical queries for completion of drawings
9. Co-ordinate with client along with Sales Rep for approval of drawings
10. Resolve commercial issues with Client
11. Enter Order details in ERP for information of all concerned and timely order management
12. Manage the communication with the sales department and customers
13. Manage Claim in case of scope change, obtain Purchase Order Amendment incl. delivery
extensions
14. Monitor overall execution process till dispatch
15. Compile send order related as-built-documentation to customer after dispatch
16. Ensure completion of all formalities to enable collection of receivables from the customer
17. Ensure the shortages and post supply activity is minimized, in order to ensure timely delivery
and completion of orders within planned cost
18. Raise red flag in case of LD