Assistant CRM Administrator ( Dynamics BC, NAV or F&O ERP systems)

Assistant CRM Administrator ( Dynamics BC, NAV or F&O ERP systems )

1 Nos.
67718
Full Time
2.0 Year(s) To 4.0 Year(s)
3.00 LPA TO 4.00 LPA
IT Software- ERP / CRM
Industrial Products/Equipment/Machinery/Projects & Engg
B.Sc - Computers; B.Sc - Information Technology
Job Description:

Key Attributes for Assistant CRM Administrator

 

Qualifications:

  • Bachelor's degree in a relevant field (Computer Science, Information Technology, Business, etc.) or equivalent experience
  • Certified in Dynamics 365 CRM administration and configuration (e.g., Microsoft Certified: Dynamics 365 Customer Service Functional Consultant Associate).
  • Certified: Dynamics BC, NAV or F&O ERP systems
  • Proven experience as a Dynamics 365 CRM Administrator or similar role.
  • Strong understanding of CRM concepts, customization, configuration, and security management.
  • Proficiency in creating custom workflows, plugins, and reports within Dynamics 365 CRM.
  • Experience with CRM integrations and data migration processes.
  • Excellent problem-solving skills and attention to detail.
  • Effective communication and interpersonal abilities.
  • In depth knowledge of relational databases
  • Expert Excel skills

Duties

  • Takes direction from CRM Administrator in Vancouver, WA
  • Administer, configure, and customize Dynamics 365 CRM to meet the company's specific business requirements.
  • Collaborate with cross-functional teams to gather and analyze business needs, translating them into CRM solutions.
  • Create and maintain custom entities, fields, workflows, and plugins to automate and optimize business processes.
  • Integrate CRM with other systems, such as ERP software, for seamless data flow.
  • Provide end-user support, training, and guidance to ensure effective utilization of the CRM system.
  • Monitor and troubleshoot system issues, ensuring data integrity and system stability.
  • Stay updated with the latest Dynamics 365 CRM features, updates, and best practices.
  • Generate reports and dashboards to provide insights into customer interactions and sales performance.

 

Other Requirements

  • Will require work on some nights till 8:00PM
  • Proficient in English

 

 

Company Profile

Our client is --- manufacturer based at vadodara 

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  • Recruiters will evaluate your candidature and will get in touch with you.

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