Assistant CRM Administrator ( Dynamics BC, NAV or F&O ERP systems )
1 Nos.
67718
Full Time
2.0 Year(s) To 4.0 Year(s)
3.00 LPA TO 4.00 LPA
IT Software- ERP / CRM
Industrial Products/Equipment/Machinery/Projects & Engg
B.Sc - Computers; B.Sc - Information Technology
Job Description:
Key Attributes for Assistant CRM Administrator
Qualifications:
- Bachelor's degree in a relevant field (Computer Science, Information Technology, Business, etc.) or equivalent experience
- Certified in Dynamics 365 CRM administration and configuration (e.g., Microsoft Certified: Dynamics 365 Customer Service Functional Consultant Associate).
- Certified: Dynamics BC, NAV or F&O ERP systems
- Proven experience as a Dynamics 365 CRM Administrator or similar role.
- Strong understanding of CRM concepts, customization, configuration, and security management.
- Proficiency in creating custom workflows, plugins, and reports within Dynamics 365 CRM.
- Experience with CRM integrations and data migration processes.
- Excellent problem-solving skills and attention to detail.
- Effective communication and interpersonal abilities.
- In depth knowledge of relational databases
- Expert Excel skills
Duties
- Takes direction from CRM Administrator in Vancouver, WA
- Administer, configure, and customize Dynamics 365 CRM to meet the company's specific business requirements.
- Collaborate with cross-functional teams to gather and analyze business needs, translating them into CRM solutions.
- Create and maintain custom entities, fields, workflows, and plugins to automate and optimize business processes.
- Integrate CRM with other systems, such as ERP software, for seamless data flow.
- Provide end-user support, training, and guidance to ensure effective utilization of the CRM system.
- Monitor and troubleshoot system issues, ensuring data integrity and system stability.
- Stay updated with the latest Dynamics 365 CRM features, updates, and best practices.
- Generate reports and dashboards to provide insights into customer interactions and sales performance.
Other Requirements
- Will require work on some nights till 8:00PM
- Proficient in English
Key Skills :
Company Profile
Our client is --- manufacturer based at vadodara
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- Interested candidates are requested to apply for this job.
- Recruiters will evaluate your candidature and will get in touch with you.