Digital Quality Control Analyst (US Mortgage)

Job Description:

The Quality Control Analyst is responsible for the inspection and review of all data collections provided by Class Valuation’s Property Data Collector network. The review of these data collections will consist of rule and requirement checks against GSE and Company standards.

Core responsibilities:

• Review digital twins of residential subject properties for consistency and completeness.
• Leverage company`s proprietary INvision Desktop platform to rule check against Desktop, Fannie Mae or Freddie Mac requirements.
• Provide direct feedback regarding process improvement opportunities, vendor trends, platform observations or any other relevant areas.
• Remain up to date with best Virtual Inspection practices as well as client & GSE specific sensitivities/requirements.
• Promote a social environment whereby questions are asked when uncertainties surface.
• Maintain performance that is in line with designated KPI targets (relates to both quality & speed).
• Perform additional duties as required by the Senior Manager other leadership.

Requirements:

General Requirements:

• Fluency in English and excellent written and verbal communication skills. (Required)
• Proficient in Microsoft Office Suite or related software. (Required)
• Excellent organizational skills and attention to detail. (Required)
• Understanding of SaaS operating models and order management practices. (Required)
• Related experience relevant to Residential Mortgage lending operations. (Preferred)
• Meticulous attention to detail for identifying errors and omissions. (Required)
• Ability to work either day or night shift in office. (Required)

Who you are:

• Passionate individual who truly wishes to make a positive impact within a rapidly growing organization.
• A deep need to understand the why and not just the how.
• Inquisitive by nature, always asking questions to learn about the industry, process and product.
• Able to work independently and with little supervision.
• Always willing to roll up your sleeves and do the jobs that no one else wants to do.
• Analytical mindset with a thirst for solving unique and challenging problems.

Education:

• Minimum Requirement: Bachelors Degree in Business, Engineering or any related field.
• Preferred: Masters Degree or MBA