Fraud Risk Control Unit

Job Description:

·        Execute surveillance, offsite monitoring and red flag monitoring plan.
·        Enforcement of actions recommended by Code and Ethics Committee including filing of FIR, blacklisting of providers, etc.
·        Work with business functions to ensure fraud risk assessment plan is adhered with minimum challenges on data extraction, analysis and reporting.
·        Close looping on findings by executive corrective and preventive actions in coordination with Code & Ethics Committee, business functions, Management Risk Committee and other stakeholders.
·        Develop and implement Fraud Risk monitoring strategy for heat map and fraud risk rating of business process.
·        Participate in significant fraud investigations as required.
·        Identify and prevent fraud for within the TAT requirements in line with company policy
·        Monitor the performance and progress towards achieving improvement through coaching/ refresher sessions & feedback with the Team
·        Responsible for ensuring implementation of scientific, dynamic & statistically significant sampling strategies. Ensure effective investigation and prioritization for maximum penetration.
·        Adherence to Fraud Risk Management Policy, Process & Standard Operating Procedures & Customer Contact policies. Also, the candidate will be required to adhere to code of conduct and disciplinary guidelines of the Organization
·        Liaison with competition Fraud Control team for updates and best practice sharing on fraud controls

Desired Profile / Criteria / Skills :

Previous Exposures:

• Minimum experience required 5 years.
• Ability to identify fraud scope, data logics to identify exceptions.
• Additional capability to analysis and prepare smart dashboards by using latest available tools will be an added advantage i.e. R, Tableau etc.
• Timely and accurate reports with an ability to identify financial and non-financial transactions.
• Ensures compliance with established internal control procedures by examining records, reports, operating practices, and documentation
• Strategize on purpose to ensure the best optimal outcome for the Company. The Key role would be to Devise Investigation strategy • Ensure legal interest of the Company is protected by taking appropriate actions for protecting its interests.
• Investigating and collecting documents relating to the cases, Co-ordinating with Legal Counsel and providing required data and documents to the counsel
• Review cases periodically to analyze the trend of the fraud, liaise with the stakeholders/internal departments to ensure that risks are identified and appropriate course of action is taken.
• Provide necessary knowledge sharing to concerned functions to enhance customer centricity and reduce the fraud risks the company may be open to.