Specialist - Business Analyst

Specialist - Business Analyst

1 Nos.
73567
Full Time
5.0 Year(s) To 6.0 Year(s)
10.00 LPA TO 12.00 LPA
Broking/Trading
, Remote Work Allowed
Job Description:
  • Owns and builds SOPs across operations function
  • Execute data analysis and adopt the Six Sigma methodology to identify the root cause of customer journey and improve the same.
  • Conduct stakeholder meeting to execute the actionable items and make sure it is meeting the deadline
  • Builds processes to drive efficiency in key areas- Cost, CX, and Scalability: executing CX metrics and driving scalable solutions
  • Works with product team to give feedback & co-create ops journey: app features, steps, design
  • Conducts time & motion studies and workflow analysis to identify critical tasks & set productivity standards
  • Works with ground teams to identify operational risks and structurally mitigate them
  • Improve productivity through the development of robust and effective operational best practices.
  • Experience in planning and leading process reengineering interventions at a large scale would be desirable.
Company Profile

Well known --- house operating aggressively pan-India level.

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