Regional Trainer (NBFC)

Job Description:

Roles and Responsibilities :

• Participant Coordination: Prepare and finalize participant lists for each training program, ensuring accuracy and completeness.
• Trainer Liaison: Share the finalized participant lists with the appropriate cluster trainers to facilitate effective training sessions.
• Induction Training: Conduct induction training for new CSOs at the regional level according to directives from the Zonal Manager.
• Action Planning: Develop and submit monthly action plans to both the Zonal Manager and Head Office (HO) team to track and align training activities.
• Training Needs Assessment: Identify and address the training needs of new hires at the regional level, and communicate these requirements to the HO team.
• Program Coordination: Coordinate training programs across different departments, and report progress and outcomes to relevant reporting authorities.
• Documentation: Maintain detailed records of training activities, including feedback and reviews, to ensure comprehensive documentation.

Desired Candidate Profile:

• Language Proficiency: Fluent in Kannada and English (both written and spoken).
• Location: Bangalore
• Industry Experience: 2-7 years of experience as a Trainer within the microfinance sector.
• Training Needs Analysis: Skilled in identifying and tracking departmental training needs to tailor training programs effectively.
• Management Skills: Experience in management disciplines and resource management, with a solid understanding of customer service, budget control, and risk assessment.
• Assessment Capabilities: Responsible for conducting and evaluating post-training assessments to gauge effectiveness.
• Sector Experience: Prior experience in Training in the Micro finance industry is required.
• Communication Skills: Strong communication skills with the ability to clearly present ideas and information.
• Technical Proficiency: Proficient in Microsoft Excel, PowerPoint and capable of handling multiple projects efficiently.