Telesales Representative

Telesales Representative

1 Nos.
78059
Full Time
1.0 Year(s) To 2.0 Year(s)
1.80 LPA TO 3.00 LPA
Sales / BD
Power/Energy - Solar/Wind/Hydro/Nuclear
Any - Any Graduation; B.Com - Commerce
Job Description:

Job brief We are looking for an enthusiastic Telesales Representative to contribute in generating sales for our company.

You will be responsible for closing sales deals over the phone and maintaining good customer relationships.

An effective telesales representative must be an excellent communicator and have superior people skills. They must be comfortable presenting products or services over the phone as well as dealing with complaints and doubts. The goal is to help the company grow by bringing in customers and developing business.

Responsibilities :

 Contact potential or existing customers to inform them about a product or service using scripts

 Answer questions about products or the company

 Ask questions to understand customer requirements and close sales

 Direct prospects to the field sales team when needed

 Enter and update customer information in the database

 Take and process orders in an accurate manner

 Handle grievances to preserve the company’s reputation

 Go the “extra mile” to meet sales quota and facilitate future sales

 Keep records of calls and sales and note useful information

Requirements and skills :

 Proven experience as telesales representative or other sales/customer service role

 Proven track record of successfully meeting sales quota preferably over the phone

 Good knowledge of relevant computer programs (e.g. CRM software) and telephone systems

 Ability to learn about products and services and describe/explain them to prospects

 Excellent knowledge of English

 Excellent communication and interpersonal skills

 Cool-tempered and able to handle rejection

 Outstanding negotiation skills with the ability to resolve issues and address complaints

 

Company Profile

comapny is in to the manufacturer and global supplier of TopEVA™- an advanced cost effective solar encapsulants providing long term durability, improved efficiency and high performance to solar modules. We are the pioneer and the largest encapsulant film manufacturer in India and TopEVA™ films are used by the reputed solar module companies in India, China, Japan, Taiwan, Malaysia, Germany, Spain, US and all other major markets across the globe.

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