IT Support Engineer

IT Support Engineer

1 Nos.
78266
Full Time
1.0 Year(s) To 3.0 Year(s)
1.00 LPA TO 3.00 LPA
IT- Hardware/Embedded/VLSI/Telecom
Hotels/Restaurant
Any - Any Graduation
Job Description:
  • Address user tickets regarding hardware, software and networking
  • Walk customers through installing applications and computer peripherals
  • Ask targeted questions to diagnose problems
  • Guide users with simple, step-by-step instructions
  • Conduct remote troubleshooting
  • Test alternative pathways until you resolve an issue
  • Customize desktop applications to meet user needs
  • Record technical issues and solutions in logs
  • Direct unresolved issues to the next level of support personnel
  • Follow up with clients to ensure their systems are functional
  • Report customer feedback and potential product requests
Company Profile

One of leading and famous ice --- in India since 1944.

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