IT Support Engineer
1 Nos.
78266
Full Time
1.0 Year(s) To 3.0 Year(s)
1.00 LPA TO 3.00 LPA
IT- Hardware/Embedded/VLSI/Telecom
Hotels/Restaurant
Any - Any Graduation
Job Description:
- Address user tickets regarding hardware, software and networking
- Walk customers through installing applications and computer peripherals
- Ask targeted questions to diagnose problems
- Guide users with simple, step-by-step instructions
- Conduct remote troubleshooting
- Test alternative pathways until you resolve an issue
- Customize desktop applications to meet user needs
- Record technical issues and solutions in logs
- Direct unresolved issues to the next level of support personnel
- Follow up with clients to ensure their systems are functional
- Report customer feedback and potential product requests
Key Skills :
Company Profile
One of leading and famous ice --- in India since 1944.
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- Interested candidates are requested to apply for this job.
- Recruiters will evaluate your candidature and will get in touch with you.