Sr. Cloud Engineer - Managed Services (Azure)
4 Nos.
79732
Full Time
TRF_1790
5.0 Year(s) To 8.0 Year(s)
Not Disclosed by Recruiter
IT Software - Client Server
ITES/BPO/KPO
Any - Any Graduation
Job Description:
Eligibility Criteria:
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Should have worked as a Level 2 Azure engineer for at least 3 years.
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Should at least have 4-5 years of total working experience
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Should be Graduate or Above
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Should have extensive working knowledge of Microsoft Azure platform & Azure Virtual Desktop & Windows Server Operating Systems
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Should have prior experience in supporting WINTEL systems & Virtualization technologies
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Must have Certifications like MCSA / MCSE, AZ 104, AZ-500, AZ-700, AZ-140, AZ-400, AI-102, Azure Solutions Architect Expert (AZ-305), etc.
Principal Responsibilities:
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Manages overall personnel, performance, daily operations, and discipline of self
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The position will be responsible for providing remote support for IT infrastructure
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Drive specific improvement projects as required by the Management Team from time to time
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Be accountable and responsible for actions taken
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Take ownership of tasks assigned
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Maintain & update complete infrastructure for delegated clients hosted on the cloud, VM Ware, or on-premises environments.
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Troubleshoot & manage MS Windows 2016 & above servers
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Troubleshoot & manage Microsoft Azure client’s issues on a daily basis.
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Platform Monitoring and Management
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Virtual Machine monitoring and management
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Perform regular data & system backups as required for servers
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Optimize system parameters for best performance
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Establishing & maintaining technical and administrative procedures for Information systems
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Upgrading Operating Systems as needed to improve efficiency and consistency
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Maintain & Manage the RMM platform with a proactive approach
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Maintain & manage the Service desk platform with best practices
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Should have good exposure to troubleshooting complex cloud issues and ensure smooth operations of cloud environments.
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Delivering Weekly, Monthly and Quarterly reports for backups, Server and Network availability
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Performing Patching and Upgrade Activities as per the schedules.
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Performing monthly and quarterly test restores and DR drills.
Behavioural Skills
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Excellent verbal & written Communication skills
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Should have excellent customer handling & listening skills
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Strong analytical skills
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Strong problem-solving skills
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Change Management & negotiating skills
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Quick decision maker and fast learner
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Experience in handling multiple tasks
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Very organized and team player
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Result Oriented & able to deliver within timelines
Technical Skills
• •
Extensive knowledge of Win 10, Server 2012, 2016 + and LINUX servers OS
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Platform Monitoring and Management
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Virtual Machine monitoring and management
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Patch Management for Windows and Linux Servers
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Azure Security Monitoring & Management
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Azure Storage Monitoring & Management
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Azure Backup Monitoring & Management
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Good work exposure with Azure Monitor and Advisor.
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Good understanding of Azure IAAS and Windows Server Environment.
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Extensive knowledge of SMTP, POP3 and Exchange mail protocols
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Extensive knowledge of on-prem & Azure Hybrid Configuration & troubleshooting
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Able to troubleshoot complex Azure Environmental Issues.
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Good understanding of configuration and troubleshooting Azure VMs, Vnets, NSGs, Load Balancers, Storage Accounts, Web app Services, MFA and SSO setup for Enterprise applications, backup and restore, Disaster recovery etc.
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Able to analyze Azure Logs and provide RCA of the reported issues
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Should have relevant knowledge of on-prem & Azure Hybrid Environment
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Should have Azure PowerShell knowledge
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Able to troubleshoot all Azure Complex IaaS and PaaS Services
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Knowledge of Active Directory, DNS and DHCP in both Azure and on-premises environments
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Knowledge and hands-on experience on Active Directory would be an added advantage
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Hands-on experience on GPO
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Hands-on experience on File and Print services/ Network printer installations
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Knowledge about Antivirus/Endpoint protection (Symantec/MacAfee/Trend. etc.)
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Knowledge of Managing various RMM Tools e.g. Connectwise Automate, Manage Engine, N-able, Site 24/7, or others.
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Knowledge about Data backup & recovery in Azure and On-premises environments
Requirements
Must have Skills:
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Cloud Infrastructure Management
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Advanced troubleshooting skills in Azure Networking and Connectivity
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Cloud Security and IAM
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Backup and Disaster Recovery
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Exposure to Azure Migrating resources to Azure from various platforms e.g. VM Ware, AWS, etc
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Monitoring and Performance Management
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Advanced Troubleshooting and Issue Resolution
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Cross-Functional Collaboration and Problem Solving
Good to have Skills:
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Working exposure on Micro Services Azure Kubernetes Services would be an added benefit
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Exposure to Azure SQL Database, Web app Services, and DevOps
Must have any 1 of the following Certifications:
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Microsoft Certified: Azure Security Engineer Associate (AZ-500)
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Microsoft Certified: Azure Network Engineer Associate (AZ-700)
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Microsoft Certified: Azure Virtual Desktop Specialty (AZ-140)
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Microsoft Certified: DevOps Engineer Expert (AZ-400)
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Microsoft Certified: Azure AI Engineer Associate (AI-102)
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Microsoft Certified: Azure Solutions Architect Expert (AZ-305)
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Microsoft Certified: Azure Administrator Associate (AZ-104)
Working Conditions:
- 5 days working - Monday - Friday
- 9 hours (US work Shift Pattern), Hybrid (mix of WFO & WFH).
- Required to work in rotational shifts or fixed US working hours - based on the Business requirement.
Company Profile
A tech-enabled outsourcing firm that’s changing the way companies think about finance, accounting, human resources and technology services.
Apply Now
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