Sr. Cloud Engineer - Managed Services (Azure)

Sr. Cloud Engineer - Managed Services (Azure)

4 Nos.
79732
Full Time
TRF_1790
5.0 Year(s) To 8.0 Year(s)
Not Disclosed by Recruiter
IT Software - Client Server
ITES/BPO/KPO
Any - Any Graduation
Job Description:

 

Eligibility Criteria:
Should have worked as a Level 2 Azure engineer for at least 3 years.
Should at least have 4-5 years of total working experience
Should be Graduate or Above
Should have extensive working knowledge of Microsoft Azure platform & Azure Virtual Desktop & Windows Server Operating Systems
Should have prior experience in supporting WINTEL systems & Virtualization technologies
Must have Certifications like MCSA / MCSE, AZ 104, AZ-500, AZ-700, AZ-140, AZ-400, AI-102, Azure Solutions Architect Expert (AZ-305), etc.
Principal Responsibilities:
 
Manages overall personnel, performance, daily operations, and discipline of self
The position will be responsible for providing remote support for IT infrastructure
Drive specific improvement projects as required by the Management Team from time to time
Be accountable and responsible for actions taken
Take ownership of tasks assigned
Maintain & update complete infrastructure for delegated clients hosted on the cloud, VM Ware, or on-premises environments.
Troubleshoot & manage MS Windows 2016 & above servers
Troubleshoot & manage Microsoft Azure client’s issues on a daily basis.
Platform Monitoring and Management
Virtual Machine monitoring and management
Perform regular data & system backups as required for servers
Optimize system parameters for best performance
Establishing & maintaining technical and administrative procedures for Information systems
Upgrading Operating Systems as needed to improve efficiency and consistency
Maintain & Manage the RMM platform with a proactive approach
Maintain & manage the Service desk platform with best practices
Should have good exposure to troubleshooting complex cloud issues and ensure smooth operations of cloud environments.
Delivering Weekly, Monthly and Quarterly reports for backups, Server and Network availability
Performing Patching and Upgrade Activities as per the schedules.
 
Performing monthly and quarterly test restores and DR drills.
 
Behavioural Skills
Excellent verbal & written Communication skills
Should have excellent customer handling & listening skills
Strong analytical skills
Strong problem-solving skills
Change Management & negotiating skills
Quick decision maker and fast learner
Experience in handling multiple tasks
Very organized and team player
Result Oriented & able to deliver within timelines
Technical Skills
• •
Extensive knowledge of Win 10, Server 2012, 2016 + and LINUX servers OS
Platform Monitoring and Management
Virtual Machine monitoring and management
Patch Management for Windows and Linux Servers
Azure Security Monitoring & Management
Azure Storage Monitoring & Management
Azure Backup Monitoring & Management
Good work exposure with Azure Monitor and Advisor.
Good understanding of Azure IAAS and Windows Server Environment.
Extensive knowledge of SMTP, POP3 and Exchange mail protocols
Extensive knowledge of on-prem & Azure Hybrid Configuration & troubleshooting
Able to troubleshoot complex Azure Environmental Issues.
Good understanding of configuration and troubleshooting Azure VMs, Vnets, NSGs, Load Balancers, Storage Accounts, Web app Services, MFA and SSO setup for Enterprise applications, backup and restore, Disaster recovery etc.
Able to analyze Azure Logs and provide RCA of the reported issues
Should have relevant knowledge of on-prem & Azure Hybrid Environment
Should have Azure PowerShell knowledge
Able to troubleshoot all Azure Complex IaaS and PaaS Services
Knowledge of Active Directory, DNS and DHCP in both Azure and on-premises environments
Knowledge and hands-on experience on Active Directory would be an added advantage
Hands-on experience on GPO
Hands-on experience on File and Print services/ Network printer installations
Knowledge about Antivirus/Endpoint protection (Symantec/MacAfee/Trend. etc.)
Knowledge of Managing various RMM Tools e.g. Connectwise Automate, Manage Engine, N-able, Site 24/7, or others.
Knowledge about Data backup & recovery in Azure and On-premises environments
 
 
 
 
 
 


Requirements

Must have Skills:
Cloud Infrastructure Management
Advanced troubleshooting skills in Azure Networking and Connectivity
Cloud Security and IAM
Backup and Disaster Recovery
Exposure to Azure Migrating resources to Azure from various platforms e.g. VM Ware, AWS, etc
Monitoring and Performance Management
Advanced Troubleshooting and Issue Resolution
Cross-Functional Collaboration and Problem Solving
Good to have Skills:
Working exposure on Micro Services Azure Kubernetes Services would be an added benefit
Exposure to Azure SQL Database, Web app Services, and DevOps
Must have any 1 of the following Certifications:
Microsoft Certified: Azure Security Engineer Associate (AZ-500)
Microsoft Certified: Azure Network Engineer Associate (AZ-700)
Microsoft Certified: Azure Virtual Desktop Specialty (AZ-140)
Microsoft Certified: DevOps Engineer Expert (AZ-400)
Microsoft Certified: Azure AI Engineer Associate (AI-102)
Microsoft Certified: Azure Solutions Architect Expert (AZ-305)
Microsoft Certified: Azure Administrator Associate (AZ-104)

Working Conditions:

  • 5 days working - Monday - Friday
  • 9 hours (US work Shift Pattern), Hybrid (mix of WFO & WFH).
  • Required to work in rotational shifts or fixed US working hours - based on the Business requirement.
Company Profile

 A tech-enabled outsourcing firm that’s changing the way companies think about finance, accounting, human resources and technology services.

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