Relationship Manager

Job Description:

This position will reports to Team Leader.

Primary Role Description

1. To achieve sales targets using consultative sales approach, whilst ensuring service levels and customer satisfaction remain paramount.
2. Responsible for sales targets through Inbound and outbound sales.

• Key Roles & Responsibilities:
• To manage personal workloads efficiently & create opportunities to achieve and increase sales,
• persistency and conversion targets.
• To ensure minimum phone statistic requirements are met.
• To ensure minimum productivity standards are met at all times.
• To use solution/consultative selling approach to provide the most appropriate recommendations for
• prospective Niva Bupa customers. Driving new sales.
• Delivery of revenue across all products.
• Providing world class customer experience.
• Needs to have a clear understanding of the internal and regulatory policies.

Key Requirements - Education Experience & Skills  

• A graduate degree holder in any discipline
• 2-5 years of experience, preferably in health insurance/Life .
• Partner Relationship Management
• Product Knowledge
• Business Development
• Compliance and Regulatory Adherence
• Sales Support & Data Analysis
• Contract Negotiation
• Customer Service
• Interpersonal Skills
• Negotiation Skills    
• Problem-Solving