Executive - HR

Job Description:

Job Summary:

We are looking for a dynamic and people-oriented HR Generalist with a strong emphasis on recruitment and talent acquisition. The ideal candidate will manage the end-to-end recruitment process for Insurance Call Centre, while supporting core HR functions like onboarding, employee engagement, HR operations, and compliance. This role plays a key part in building a high-performing workforce and maintaining a positive employee experience.

Key Responsibilities:

Recruitment & Talent Acquisition (Primary)

• Manage end-to-end recruitment lifecycle: sourcing, screening, interviewing, and onboarding.

• Partner with hiring managers to understand manpower requirements and job descriptions.

• Post job ads on various platforms (LinkedIn, Naukri, job portals, internal referrals).

• Source candidates through portals, social media, headhunting, and networking.

• Conduct initial HR interviews and coordinate with technical panels.

• Maintain a strong pipeline of talent for current and future needs.

• Maintain recruitment trackers and provide regular hiring status reports.

HR Operations & Generalist Activities

• Manage pre-onboarding and onboarding formalities.

• Assist in maintaining employee records and HRMIS systems.

• Coordinate employee engagement initiatives and HR communications.

• Support in policy implementation and ensure adherence to company guidelines.

• Handle basic employee grievances and support performance management processes.

Compliance & Documentation

• Ensure background verification and joining documentation is completed timely.

• Assist with compliance on labor laws, PF/ESIC documentation, and internal HR audits.

Key Requirements:

• Graduate/Postgraduate in Human Resources or related field (MBA in HR preferred).

• 2–5 years of experience in HR, with minimum 60–70% focus on recruitment,

• Experience in TeleSales positions will be given preference. 

• Strong understanding of recruitment tools, job portals, and sourcing strategies.

• Familiarity with HR operations and basic labor law compliance.

• Excellent communication and interpersonal skills.

• Strong coordination, multitasking, and follow-up abilities.

• Proficient in MS Office (Excel, Word, PowerPoint) and HRMS/ATS tools.

Preferred Attributes:

• High energy and result-oriented approach.

• Ability to work in a fast-paced, dynamic environment.

• Positive attitude and strong ownership mindset.