Urgent opening for ticketing executive- Kolkata location

Job Description:

High-performing ticketing function
* Manage the ticketing function for the Roundhouse, ensuring a high-performing ticketing service, maximising revenue across all channels and ensuring excellent internal communications flow with appropriate teams across the organisation;
* Ensure the upkeep of all ticketing-related systems; develop project plans and deliver projects to further develop such systems as an active member of various project groups;
* Lead on the strategic management of inventory for all internally-produced work, as well as provide expert sales advice to external producers;
* Manage the contract and relationship with the external call centre provider;
* Ensure that the Visitor Services and call centre teams are kept fully abreast of events going on-sale and changes to events already released for sale in order to offer first class front of house services to all visitors;
* Be an expert in all front-end Tessitura processes (including the creation and improvement of seating plans, data imports, data structure and hierarchy) to maintain a self-sufficient ticketing operation and provide training to new staff as necessary;
* Manage the Ticketing Assistants, including learning, development and ongoing appraisal to ensure that the needs of both individuals and the business are met;
* Offer advice and support to the Youth Strategy team to ensure that young people’s projects and initiatives are set up and supported appropriately.

NOTE - 

We are looking for a ticketing head who has complete knowledge of ticketing (both domestic & International) with good communication skills who has atleast  8 to 10yrs of work experience.

Would prefer a male employee as sometimes in case of emergency flight tickets needs to be booked at night as well.