Urgent hiring _ Receptionist

Job Description:

Key Responsibilities:

• Greet and welcome patients and visitors as soon as they arrive at the clinic.
• Direct patients to the appropriate person and office.
• Answer, screen, and forward incoming phone calls.
• Provide basic and accurate information in-person and via phone/email.
• Schedule patient appointments and follow-ups.
• Confirm upcoming appointments and manage cancellations or rescheduling.
• Maintain an organized appointment calendar.
• Register new patients and update existing patient records.
• Manage patient check-in and check-out processes.
• Collect and process patient payments and issue receipts.
• Ensure the reception area is tidy and presentable, with all necessary stationery and materials.
• Coordinate with other clinic staff to ensure timely and efficient patient care.