Customer service Executive
1 Nos.
88603
Full Time
0 To 0
Not Disclosed by Recruiter
ITES / BPO / KPO / Customer Service / Operations
Gems & Jewellery
Job Description:
Job Description:-
- Customer Service Representative (CSR) Vacancy:
- About CDL FINESHINE PVT LTD Founded in 2018, CDL FINESHINE is a leading diamond jewelry manufacturer and exporter, with a dedicated team of 50. We’re trusted by retailers and wholesalers worldwide for our quality craftsmanship and reliable service.
- Role Overview
- Lead Management: Respond to leads, introduce CDL, and handle client inquiries.
- Quoting & Orders: Prepare accurate quotes, follow up to close orders, and track progress through to shipment.
- Coordination: Work with the design team to fulfill custom orders per client specifications.
- Communication: Manage WhatsApp, email, and call communication, providing timely responses and updates.
- Data Entry & Follow-up: Log interactions in Excel, ensure timely follow-ups, and maintain accurate records.
- Qualifications Minimum 2 years in customer service, sales, or communication roles
- Excellent drafting and communication skills in English
- Detail-oriented with Excel proficiency
- Reliable, disciplined, and proactive
- Self-motivated and responsible for managing their own tasks effectively Why CDL FINESHINE? Gain industry experience in a supportive, growth-oriented environment with full training provided
Offered Benefits / Facilities :
Key Skills :
Company Profile
company is the premier Diamonds Jewelry Manufacturing Company that has always been at the forefront of providing quality and genuine Diamond Jewelry to Wholesalers and Retailers worldwide. We are the trusted supplier of Natural Loose Polished Diamonds that are further offered to our clients in a wide variety of shapes, sizes and qualities.
Telephonic Interview Available
- Telephonic interview are scheduled for this job opening.
- Interested Candidates are requested to apply and get recruiter contact number for telephonic interview.
- Candidates can call recruiter on given contact to start telephonic interview during working hours.