AFTERMARKET SALES SPECIALIST
Job Description:
JOB SUMMARY:
- The aftermarket Sales Specialist will assist the Aftermarket Sales and Service department in a wide variety of activities including spare part product support for our customer base in India.
- The Aftermarket Sales Specialist must be able to work autonomously, have outstanding communication skills, be detail oriented, a problem solver with superior customer service skills and the ability to work constructively with a variety of stakeholders with a tactful, positive approach.
- The Aftermarket Sales Specialist will work within the guidelines established by the management and will follow established policies and procedures when representing the Organization.
DUTIES AND RESPONSIBILITIES
The following represents a list of essential duties and responsibilities. Other duties may be assigned:
- Have technical knowledge to assist customers and employees as needed, and have access to reference materials to ensure appropriate completion of all work.
- Provide consultative sales and technical support to
- Build customer relationships in a professional manner through solution-oriented communication, service, and telephone support.
- Collaborate sold services, service quotes, and maintenance contracts with Service Coordinator
- Seek out new parts
- Identify and quote accurate parts and services to customers in a timely
- Coordinate with the accounting department to ensure timely invoicing to customers and
- Assist with inventory
- Collaborate with Aftermarket Sales Manager, Director of Service, and other involved departments to resolve escalated problems.
- Persuading clients that a product or service best satisfies their needs in terms of quality, price and
- Preparing reports for head
- Meeting regular sales targets and coordinating sales
- Comply with all safety policies, practices and
- Participate in positive team efforts to achieve departmental and company
- Maintain a professional
REQUIRED EDUCATION and/or EXPERIENCE:
- Superior customer service and interpersonal skills
- Aftermarket Sales background - 1 - 5+ years of experience in Sales and familiarity of our products and line of
- Mechanical Engineering from a reputed
- Good knowledge of:
- Liquid Ring Vacuum Pumps
- HCSD pumps
- Centrifugal pumps
- Centrifugal Slurry pumps
- Oxidation Blowers
- Vacuum Belt filters
- Experience of working with customers in Power and mining sector
SPECIALIZED KNOWLEDGE REQUIRED – Including any required certificates, licenses, and registrations
- High level of customer service skills as well as the ability to respond quickly to service/parts
- Thorough understanding of systems troubleshooting and the benefits of establishing solid service practices for the company and the customer.
- Proficient in Microsoft Word, PowerPoint, Excel and
- Must be motivated and fast paced personality with serious work
- Must work effectively with little or no
- Excellent written and oral communications
- Must be a sales person at
- Travel: As required to fulfil the duties listed
Key Skills :
Company Profile
Company is the key leader in the Indian Power & Mining Industry with association of some of the Leading Companies in the world. These leading global brands are the strength of Company's global commitment to grow through innovation assures long-term competitive success as a growing leader in the India Power & Mining Industry.
Apply Now
- Interested candidates are requested to apply for this job.
- Recruiters will evaluate your candidature and will get in touch with you.