Quality Coordinator

Job Description:

Job Title: Quality Coordinator

Location: Shanghai, China

Experience: 2 to 3 years

Salary: 8000 CNY -10000 CNY

KEY PERFORMANCE AREAS (K.P.A.s) & RESPONSIBILITIES

Quality Control Support

• Assist in developing and implementing quality control processes and procedures to ensure product quality.

Product Inspections

• Conduct product inspections to verify conformity to specifications, standards, and quality requirements.

Non-Conformance Resolution

• Receive and record suppliers' non-conformance issues.
• Resolve quality-related suppliers' non-conformance by discussing with suppliers, purchasers, and expeditors.
• Differentiate between internal and external error sources before approaching suppliers for resolution.

Quantity Related Non-Conformance

• Identify quantity-related suppliers' non-conformance and communicate these to purchasers for resolution with suppliers.

Testing and Certification

• Participate in product testing, including destructive and non-destructive testing, and ensure the issuance of required quality certificates.

Technical Documentation Preparation

• Collaborate with expeditors to check for technical documentation requirements in sales order files.
• Prepare job-specific Inspection Test Plans (ITPs) if internal technical documents are required.
• Obtain lab testing procedures from the laboratory and send them for customer approval if needed.

Supplier Collaboration

• Work with suppliers to understand quality expectations, participate in supplier audits, and monitor supplier performance.

Documentation and Records

• Maintain records of quality control activities, inspection results, and certifications.

Technical Documentation for Customer Approval

• Obtain necessary technical documentation from suppliers for customer approval before manufacturing.
• Track all documents needing customer approval and ensure they are approved before material production.

Third-Party Inspections (TPI)

• Arrange TPI at the organization's end for material from stock requiring inspections.
• Ensure all material complies with customer requirements before inspection and receive IRC from TPI.
• Coordinate with the mill to resolve any non-conformance during inspection.

Quality Reporting

• Assist in preparing quality control reports for review by the Quality Control Manager and senior management.

Defect Analysis

• Support investigations and analysis of product defects or non-conformities, and assist in implementing corrective and preventive actions.

Client Interaction

• Collaborate with clients to understand their quality requirements, address inquiries, and ensure quality compliance.

Training and Development

• Participate in training and development programs to enhance quality control skills.

Continuous Improvement Initiatives

• Identify opportunities for process improvement and contribute to continuous improvement initiatives.

Resource Support

• Provide support in managing resources, equipment, and personnel required for quality control activities.

Additional Responsibilities

• Additional responsibilities may be delegated by management as needed.

REQUIRED SKILLS

• Technical Knowledge
• Quality Control Procedures
• Data Analysis
• Inspection and Testing

SPECIFIC REQUIREMENTS

• Learning Attitude
• Quality Awareness
• Problem-Solving

Managerial Competencies:

1. Teamwork: The ability to work collaboratively within a team and contribute to the achievement of common goals.
2. Communication: Effective communication skills to convey technical information, collaborate with cross-functional teams, and present findings clearly.
3. Leadership: Demonstrated leadership qualities to guide and motivate team members and take initiative in project tasks.
4. Project Management: The ability to manage projects effectively, including planning, organizing, and overseeing tasks.
5. Risk Management: The ability to assess and mitigate risks in quality control processes.

JOB SPECIFICATION

Years of Experience: 2 to 3 years
Level of Education: Bachelor’s degree in mechanical engineering
Relevant Trainings:

• ISO Standards Training
• Root Cause Analysis Training
• Internal Audit Training
• Regulatory Compliance Training