Sales Support
Job Description:
Job Summary:
The Sales Support Specialist will assist the sales team in promoting and selling Siemens Automation products, including PLCs (Programmable Logic Controllers), VFDs (Variable Frequency Drives), and Electrical Panels. This role involves providing technical support, preparing sales materials, and ensuring customer satisfaction.
Key Responsibilities:
- Technical Support: Provide pre-sales and post-sales technical support to customers and the sales team. This includes answering technical queries, troubleshooting issues, and offering product recommendations.
- Sales Assistance: Assist the sales team in preparing proposals, quotations, and presentations. Ensure all sales materials are up-to-date and accurately reflect product specifications.
- Customer Interaction: Maintain regular contact with customers to understand their needs, provide updates on orders, and ensure a high level of customer satisfaction.
- Product Knowledge: Stay updated on the latest Siemens Automation products and technologies. Attend training sessions and workshops as required.
- Documentation: Maintain accurate records of customer interactions, sales activities, and technical support provided. Ensure all documentation is organized and easily accessible.
- Collaboration: Work closely with other departments, such as engineering and customer service, to ensure seamless support and delivery of products.
Qualifications:
- Education: Bachelor’s degree in electrical engineering, Automation, or a related field.
- Experience: Minimum of 2 years of experience in a technical sales support role, preferably with Siemens products.
- Skills: Strong technical knowledge of PLCs, VFDs, and Electrical Panels. Excellent communication and interpersonal skills. Proficiency in using CRM software and Microsoft Office Suite.
Key Skills :
Company Profile
From a modest beginning in 1992, Company has transformed into a global company with more than 600 employees and presence across the world. Company continues to focus on its three pillars of success - Trust, Competence and Capability - to drive growth in future.
Ranked* as one of the the top 15 system integrators globally since 2015, Company is a global factory and process automation solutions provider to a wide spectrum of industries.
Company’s robust global service delivery model ensures timely, cost effective and superior quality of service to our customers. Our ability to hire and retain the top talent enables us to deliver highly complex and innovative solutions. Additionally, Company’s physical infrastructure of eight factories and commercial offices across Asia and America enables it to deliver services at any location in the world.
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- Interested candidates are requested to apply for this job.
- Recruiters will evaluate your candidature and will get in touch with you.