Tele Sales Executive (Insurance)

Job Description:

Key Requirements:

• Complete Daily Dailer/talk time target - 3.50 Hrs
• Achieve Sales & Campaign target
• Working days & hours - 6 Days, 9 hrs working
• Weekly off/Leave – will be given on Roster Basis  
• National Holiday, festival Holi & Diwali holiday working Leave
• 15 Days of training will be given based on which you are required to pass the certification test, you will get 3 attempts to pass the test.
• Interview process: Face-to-face Round of interview 2- HR & Business TL, same day selection. 

Responsibilities

• Manage large amounts of calls in a timely manner as per the given call/dailer target
• Follow communication “scripts” for handling health insurance sales, upsell, and cross-sell.
• Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
• Seize opportunities to upsell products when they arise
• Build sustainable relationships and engage customers by taking the extra mile
• Keep records of all conversations in our call center database in the given CRM
• Frequently attend training to improve knowledge and performance level
• Meet personal/team qualitative and quantitative targets

Requirements and skills

• Previous experience in a customer support or tele sales role
• Track record of over-achieving the target
• Strong phone and verbal communication skills along with active listening

Interview Location – A-67, Sector-64, Sahara Chowk, Near Metro Sec 62-Building-Incuspaze