Hiring Inside Sales and Support Executive in Ahmedabad Location

Job Description:

Any graduate with min 1 years of Sales and Marketing experience from relevant industry.

We are seeking a skilled and motivated Inside Sales and Support Executive with experience in the Aluminium and Glass Furniture Industry to join our team. The ideal candidate will have a blend of sales and back-office experience and will be responsible for driving sales, managing customer inquiries, and providing exceptional support to clients. This role requires a strong understanding of the aluminium concept and glass furniture industry, along with excellent communication and organizational skills.

Key Responsibilities:

• Handle inbound inquiries via phone, email, and online platforms, providing detailed information about our aluminium and glass furniture products.
• Generate and qualify leads, nurturing them to successful sales closure.
• Maintain and update the customer database using CRM tools, ensuring accuracy and timely follow-up with clients.
• Prepare sales quotations, process orders, and ensure smooth communication between sales, production, and logistics teams to fulfill customer orders.
• Coordinate with clients to understand their specific needs and recommend suitable product solutions.
• Provide back-office support to the field sales team by preparing sales reports, managing documentation, and assisting in sales planning.
• Manage customer complaints or issues, ensuring they are resolved promptly and effectively to maintain high levels of customer satisfaction.
• Stay updated on industry trends, new product offerings, and market conditions to provide insights to customers and the sales team.
• Assist with post-sales support by coordinating deliveries, installation, and after-sales service.
• Collaborate with internal teams to ensure seamless operations from order placement to product delivery.

Qualifications:

• Minimum 2-3 years of experience in inside sales or support roles, preferably in the Aluminium Concept or Glass Furniture Industry.
• Strong knowledge of aluminium profiles, glass furniture, and related products.
• Experience in both sales and back-office operations is required.
• Proficiency in CRM software and Microsoft Office applications (Excel, Word, PowerPoint).
• Excellent communication and negotiation skills, with a customer-centric approach.
• Strong organizational skills and attention to detail.
• Ability to manage multiple tasks and work effectively in a fast-paced environment.
• Knowledge of technical specifications of aluminium and glass products is a plus.
• Ability to work independently as well as part of a team.

Benefits:

• Competitive salary with performance-based incentives.
• Opportunities for career growth and development.
• Dynamic work environment in a growing industry.

Any graduate can apply

Only Female Preferred

Salary range up to 35,000 per month plus Incentive for the deserving candidates.

Send CV on megha@postaresume.co.in or call on 93776 77857