Customer Support Executive - Real Estate Industry - Navi Mumbai (CBD Belapur)
1 Nos.
92593
Full Time
1.0 Year(s) To 3.0 Year(s)
3.00 LPA TO 3.50 LPA
ITES / BPO / KPO / Customer Service / Operations
Real Estate/Property
Any - Any Graduation
Job Description:
We are urgently hiring for the Role of Customer Support at our Real Estate Company at our leading Real Estate Industry at Belapur, Navi Mumbai location.
Key Responsibilities:
-Respond to client inquiries via phone, email, and chat regarding property listings, appointments, and general real estate questions.
- Birthday Calls / Email / SMS/ Marketing calls/ WhatsApp responses
- Password reset / Feedback
- Personal details update
- Pan card and RERA certificate request to create invoices
- GST certificate request to create invoices
- API integration
- Syndicate CRM Tickets
- Channel partner process
- Documents received from the client
- Approval of referral bonus
- TDS call/email
- Loan-related calls
- Appreciation Mails
- Google review (Email/call)
- Status of client update from internal team
- Website updating
-Assist clients in understanding the buying, selling, and renting processes.
-Schedule property viewings and coordinate with agents and clients.
-Maintain accurate records of client interactions and property listings in our CRM system.
-Provide clients with market updates and property information.
-Collaborate with agents and other departments to resolve client issues and enhance service delivery.
-Gather feedback from clients to improve services and client satisfaction.
-Stay informed about market trends, property listings, and company services.
-Schedule property viewings and coordinate with agents and clients.
-Maintain accurate records of client interactions and property listings in our CRM system.
-Provide clients with market updates and property information.
-Collaborate with agents and other departments to resolve client issues and enhance service delivery.
-Gather feedback from clients to improve services and client satisfaction.
-Stay informed about market trends, property listings, and company services.
Candidates Profile:
- Positive attitude
- Hardworking
- Communication Skills.
Company Profile
The company is one of India’s fastest-growing real estate technology platforms, redefining the home-buying experience through innovation, data intelligence, and a deep understanding of India’s evolving real estate ecosystem. With a strong presence in primary, syndicate, mandate, and loan verticals, we are committed to delivering value to homebuyers, developers, channel partners, and financial institutions.
Apply Now
- Interested candidates are requested to apply for this job.
- Recruiters will evaluate your candidature and will get in touch with you.