Customer Support Executive - Real Estate Industry - Navi Mumbai(CBD Belapur)

Customer Support Executive - Real Estate Industry - Navi Mumbai (CBD Belapur)

1 Nos.
92593
Full Time
1.0 Year(s) To 3.0 Year(s)
3.00 LPA TO 3.50 LPA
ITES / BPO / KPO / Customer Service / Operations
Real Estate/Property
Any - Any Graduation
Job Description:
 
We are urgently hiring for the Role of Customer Support at our Real Estate Company at our leading Real Estate Industry at Belapur, Navi Mumbai location.
 
Key Responsibilities:
 
-Respond to client inquiries via phone, email, and chat regarding property listings, appointments, and general real estate questions.
  • Birthday Calls / Email / SMS/ Marketing calls/ WhatsApp responses
  • Password reset / Feedback
  • Personal details update
  • Pan card and RERA certificate request to create invoices
  • GST certificate request to create invoices
  • API integration
  • Syndicate CRM Tickets
  • Channel partner process
  • Documents received from the client
  • Approval of referral bonus
  • TDS call/email
  • Loan-related calls
  • Appreciation Mails
  • Google review (Email/call)
  • Status of client update from internal team
  • Website updating
-Assist clients in understanding the buying, selling, and renting processes.
-Schedule property viewings and coordinate with agents and clients.
-Maintain accurate records of client interactions and property listings in our CRM system.
-Provide clients with market updates and property information.
-Collaborate with agents and other departments to resolve client issues and enhance service delivery.
-Gather feedback from clients to improve services and client satisfaction.
-Stay informed about market trends, property listings, and company services.
 
Candidates Profile:
  • Positive attitude
  • Hardworking
  • Communication Skills.
Company Profile

The company is one of India’s fastest-growing real estate technology platforms, redefining the home-buying experience through innovation, data intelligence, and a deep understanding of India’s evolving real estate ecosystem. With a strong presence in primary, syndicate, mandate, and loan verticals, we are committed to delivering value to homebuyers, developers, channel partners, and financial institutions.

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  • Interested candidates are requested to apply for this job.
  • Recruiters will evaluate your candidature and will get in touch with you.

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