Vendor Relations Specialist

Job Description:

 The Vendor Relations Specialist& primary
responsibility is supporting initial enrollment of qualified residential real estate appraisers. Additionally, the Vendor
Relations Specialist will be responsible for the support and management of Companies 25,000+ network of
Appraisers.
Core responsibilities:
 Onboarding New Appraisers who have Signed Up with Class Valuation.
 Coordinate and follow up on documentation required for newly onboarded Appraisers.
 Ongoing outreach to Class Valuation’s Panel of Appraisers for Updated Documents.
 Support in peer quality assurance activities by reviewing and checking outputs.
 Promote a social environment whereby questions are asked when uncertainties surface.
 Maintain performance that is in line with designated KPI targets (relates to both quality & speed).
 Perform additional duties as required by the Senior Manager - CVAL or other leadership.

Requirements:
General Requirements:
 Fluency in English and excellent written and verbal communication skills. (Required)
 Proficient in Microsoft Office Suite or related software. (Required)
 Excellent organizational skills and attention to detail. (Required)
 Understanding of SaaS operating models and order management practices. (Required)
 Related experience relevant to Residential Mortgage lending operations. (Preferred)
 Meticulous attention to detail for identifying errors and omissions. (Required)
 Ability to work either day or night shift in office. (Required)
Education:
 Minimum Requirement: Bachelors Degree in Business, Engineering or any related field.
 Preferred: Masters Degree or MBA
Who you are:
 Passionate individual who truly wishes to make a positive impact within a rapidly growing organization.
 A deep need to understand the why and not just the how.
 Inquisitive by nature, always asking questions to learn about the industry, process and product.
 Able to work independently and with little supervision.
 Always willing to roll up your sleeves and do the jobs that no one else wants to do.
 Analytical mindset with a thirst for solving unique and challenging problems.