Urgent hiring of CRM Execuive at Sachin, Surat

CRM Execuive

1 Nos.
94362
Full Time
2.0 Year(s) To 5.0 Year(s)
2.16 LPA TO 2.40 LPA
Accounts / Finance / Tax / CS / Audit
Textiles/Garments/Yarn/Fabrics
Any - Any Graduation
Job Description:

 

Key Responsibilities:

Customer Relationship Management:

Develop and maintain strong relationships with key customers in the textile sector.
Serve as the primary point of contact for customer inquiries, issues, and feedback.
Data Management:

Maintain and update the CRM database with customer interactions, preferences, and feedback.
Ensure accuracy and completeness of customer records to facilitate effective communication.
Sales Support:

Assist the sales team in identifying customer needs and providing tailored solutions.
Help prepare sales proposals and presentations based on customer requirements.
Reporting and Analysis:

Generate regular reports on customer interactions, feedback, and sales performance.
Analyze data to identify trends and opportunities for improving customer satisfaction and retention.
Process Improvement:

Identify areas for improvement in customer engagement processes and suggest actionable strategies.
Collaborate with the team to implement best practices in CRM management.
Cross-Functional Collaboration:

Work closely with marketing, production, and logistics teams to ensure timely delivery and quality service.
Participate in regular meetings to discuss customer feedback and enhance product offerings.

Company Profile

We always believe in expressing the 3 Ds i.e. Desire, Dedication & Development. It has been an amazing voyage of more than 4 decades of creating fabrics for the Indian as well as International market. With the continuous changing trends and new innovation in market & technology, we have been manufacturing our products with contemporary and unique designs.

Our products are reinvented out of passion for creating something exceptional. With state of an ar t infrastructure, latest technology and well- equipped design house, we bring you fabrics of finest quality.

Telephonic Interview Available

  • Telephonic interview are scheduled for this job opening.
  • Interested Candidates are requested to apply and get recruiter contact number for telephonic interview.
  • Candidates can call recruiter on given contact to start telephonic interview during working hours.

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