SERVICE ADVISOR (Automobiles) - RAIPUR/BHILAI/KORBA/BALODA BAZAAR/NARAYANPUR
8 Nos.
94467
Full Time
0 To 8.0 Year(s)
1.20 LPA TO 3.00 LPA
Sales / BD
Auto/Auto Ancillary
Any - Any Graduation
Job Description:
Job Title: Service Advisor
Reports to: Service Manager
Location: Automotive Dealership or Independent Repair Shop
Job Summary:
The Service Advisor is responsible for providing exceptional customer service, advising customers on necessary repairs and maintenance, and coordinating with technicians to ensure timely and quality work.
Key Responsibilities:
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Greet customers, listen to their concerns, and ask questions to identify needed repairs or maintenance.
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Perform vehicle inspections and provide estimates for recommended services.
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Communicate repair options and costs to customers, addressing any questions or concerns.
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Schedule service appointments and manage workflow to meet customer needs and dealership/service shop goals.
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Coordinate with technicians to ensure accurate diagnoses and efficient repair times.
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Provide updates on repair status and notify customers of any changes or additional work needed.
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Handle customer complaints and resolve issues promptly and professionally.
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Maintain accurate records of customer interactions, repair orders, and sales.
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Meet or exceed targeted sales and customer satisfaction goals.
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Stay up-to-date with product knowledge, technical bulletins, and manufacturer recommendations.
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Ensure adherence to dealership/service shop policies, procedures, and quality standards.
JOB APPLY
CONTACT - NAMRATA - 9109999660
Key Skills :
Company Profile
AUTOMOBILE
AUTOMOBILE
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