WARRANTY INCHARGE (Automobile) - BALODABAZAAR/NARAYANPUR
2 Nos.
94476
Full Time
2.0 Year(s) To 5.0 Year(s)
1.44 LPA TO 2.40 LPA
Auto/Auto Ancillary
Other - Other
Job Description:
Job Title: Warranty Incharge (Automobile)
Department: Service/Aftersales
Job Summary:
The Warranty Incharge is responsible for managing and administering warranty claims for automobile dealerships/service centers. This role ensures compliance with manufacturer warranty policies, procedures, and guidelines, and optimizes warranty recovery for the dealership.
Key Responsibilities:
Administrative:
-
Review and verify warranty claims for accuracy and completeness.
-
Process and submit warranty claims to manufacturers in a timely manner.
-
Maintain accurate records of warranty claims, including documentation and correspondence.
-
Monitor and track warranty claim status, ensuring prompt resolution.
Technical:
-
Interpret warranty policies, procedures, and guidelines from manufacturers.
-
Conduct technical reviews of warranty claims to ensure legitimacy and compliance.
-
Collaborate with service technicians to resolve technical issues related to warranty claims.
-
Stay up-to-date with manufacturer technical bulletins, updates, and changes.
Financial:
-
Analyze and manage warranty recovery rates to optimize dealership profitability.
-
Monitor and control warranty claim expenses, ensuring adherence to budget.
-
Identify opportunities to reduce warranty costs and improve efficiency.
Customer Service:
-
Communicate with customers regarding warranty claims, providing timely updates and resolution.
-
Ensure customer satisfaction with warranty claim outcomes.
-
Address customer concerns and resolve issues promptly.
Manufacturer Relations:
-
Build and maintain relationships with manufacturer warranty representatives.
-
Ensure compliance with manufacturer warranty audit requirements.
-
Participate in manufacturer training programs to stay current on warranty policies.
Other Responsibilities:
-
Train service staff on warranty procedures and policies.
-
Conduct internal audits to ensure warranty claim accuracy and compliance.
-
Develop and implement processes to improve warranty claim efficiency.
JOB APPLY
CONTACT - NAMRATA - 9109999660
Key Skills :
Company Profile
AUTOMOBILE
AUTOMOBILE
AUTOMOBILE
AUTOMOBILE
Apply Now
- Interested candidates are requested to apply for this job.
- Recruiters will evaluate your candidature and will get in touch with you.